TOEIC LR Collection 2 Test 2

GLENMORE, June 8. A school-supply drive at Stonebridge Grocers, a company whose ten stores ___131___ in neighborhoods across the city, closed on Friday with 6,200 items collected, far above its goal of 4,000. Nearly 900 ___132___ that had not taken part in earlier years contributed. Donations were left in bins at store entrances over six weeks, and the drive's forty volunteers, working after hours, sorted them into 200 boxes that teachers can open when classes begin. The company's sixty employees also helped, mainly to check the count. "Residents responded ___133___ to a simple request," said Adele Kessler, who coordinated the drive. The boxes will be delivered to twelve elementary schools in August, which will give teachers time to prepare before the new term. ___134___. Those two items, she added, run short most often in the middle of the year.

From: Raymond Fiske, Delaney Office Systems To: Beatrice Lundgren Date: March 5 Subject: Service call follow-up Dear Ms. Lundgren, Thank you for reporting the repeated stoppages of the copier in your reception area. ___135___. That inspection identified a worn roller in the paper tray, not any staff error, as the cause. The replacement roller has been ordered. Our technician will return on March 13 to fit it, and the work will be covered by your current service agreement. In the meantime, we will deliver a ___136___ model on Friday so your daily work is not interrupted. Its paper tray is smaller than the one on your own machine, so we advise your staff to ___137___ the tray each morning. Please confirm that the loading entrance will be open Friday morning and tell us who will admit our driver. We also recommend ___138___ the space around the copier beforehand. I apologize for the disruption and can be reached at the number below. Sincerely, Raymond Fiske Service Coordinator, Delaney Office Systems

Ground-Floor Retail Units for Lease at Linden Court Three units in our mixed-use building on Cypress Street are now open for lease. Each unit, which opens onto the sidewalk, offers 1,000 square feet and a full set of built-in ___139___. Shelving, service counters, and overhead lighting are already installed and stay with the unit. Heating, water, and nightly corridor cleaning are included in the monthly rate. Tenants arrange telephone and internet service separately. Two transit stops serve the block, and our ground-floor units ___140___ steady demand since the building opened. Sign a three-year initial term before March 31 and your rate for the first eight months will be reduced. ___141___. Longer terms also protect you against annual increases. To arrange a private walk-through, call the leasing office two days ahead. ___142___ retail units in this district are taken quickly.

From: Joyce Underhill To: Olivia Abbott Date: March 27 Subject: Your application Dear Ms. Abbott, Thank you for applying for the position of purchasing assistant. The review of your documents ___143___ on Tuesday, and I am pleased to inform you that your application has advanced to the second stage. The next stage is an interview with three department managers. Please bring the certificates listed in your application and tell us if you need special arrangements. On the day, please report to the reception desk in our main lobby. ___144___. A staff member will then collect the completed form and take you to the meeting room. Three times are open on April 14 and 15. You may choose the one that suits you best. The managers are unavailable after that week. ___145___, your reply must reach us by Friday, April 3. Your ___146___ time will be confirmed as soon as your reply reaches me. Sincerely, Joyce Underhill Personnel Coordinator Wexford Manufacturing

Review Routing Slip Packet reference: HB-318 Item: Staff Handbook, revised draft - 400 copies to be printed Prepared by: Hollis Marsden, Central Office Each reviewer is to read the draft, mark any wording that needs correcting, and then pass the packet to the next position listed below, in the order shown. Position Desk Initials Date received 1 Accounts R.T. March 4 2 Facilities D.M. March 6 3 Purchasing 4 Training Marks permitted at each desk: [X] Correct wording and figures [X] Note any missing section [ ] Sign the final page as read Note from the originator: The Purchasing desk is unstaffed this week, so that position is to be passed over. If the Training desk finds that any figure has been changed, a further reading by Accounts must be added before this slip is completed. H.M. Return by March 13. When the remaining positions are complete, lodge the packet with the records office on the second floor.

Newbold Print Works, Stored Materials Section Custody file: SM-1140 Free custody period ends: June 30 Dear Account Holder, After your most recent job, the items listed below were kept on file so that the same printing could be repeated later without new setup work. Materials held for your account Printing plates, folded leaflet order — custody ends June 30 Cutting template, presentation folder order — custody ends June 30 You may keep these items in our care after that date for $6 per item each month, or you may collect them from our service counter at no charge. Items that are neither extended nor collected will be recycled. Please mark your choice on the enclosed slip and return it to this office by June 20. If nothing reaches us by that date, disposal will proceed automatically. Nora Kaczmarek Account Services Supervisor, Stored Materials Section Enclosure: custody reply slip Photographic negatives cannot be kept beyond the custody period and must be collected in person.

Sawyer Street Resale: Consignment Terms Good used household items sold on behalf of their owners Under this arrangement, an item stays the property of the person who brings it in until it sells. Our staff set the price, attach a tag, and put the item out on the sales floor for shoppers. No money changes hands before a sale. Clothing and accessories. Garments are taken only in the four weeks before the season in which they are worn, and must be washed and pressed beforehand. Books and kitchenware. Sets must be complete, and no more than two boxes are accepted per visit. Label each box with its contents. Small electrical appliances. Each appliance is plugged in and tested at the counter before it is accepted, and only one testing slot is open each hour. Telephone the shop beforehand so that a slot is held. Furniture and rugs. These are not brought to the counter. Send photographs and measurements by e-mail, and if the piece is suitable, we collect it from the address given. Sixty percent of the selling price goes to the owner. Accepted goods stay on the sales floor for six weeks. Payment is released only after an item sells, by check mailed on the first business day of the following month. Unsold goods may be reclaimed within ten days of the closing date, and a collection time is arranged by telephone. Anything left after that is passed to a neighborhood charity. Questions: 555-0163.

From: Frank Osgood To: Ms. Irene Kovach Date: March 8 Subject: Annual renewal — action needed Member record: MR-4419 Dear Ms. Kovach, Your renewal application arrived last week, and the annual fee of $95 has been received in full. Your file is otherwise in order. Members must record twelve training credits each year. Your file shows ten. Files with a shortfall pass to the quarterly review panel, which decides how incomplete renewals are handled. I would much rather settle this myself while the file is still on my desk. Please send the course provider's written confirmation for the bookkeeping workshop you attended in January, which carries two credits, to the records office by March 31. I will update your record as soon as it reaches me. Sincerely, Frank Osgood Membership Records Officer, Vinton Institute of Bookkeeping P.S. The mailing address change you reported in February has already been entered.

Ashcombe Business Park Occupiers' Committee Sitting OC-14 Date: March 4 Place: Unit 4 meeting room Representatives present: 10 Representatives absent: 2 In attendance: Alan Moreau, coordinator, managing agent Minutes taken by: Grace Whelan The sitting was called to settle two proposals about the park entrance left undecided at the previous sitting. Item 1. Directory board at the main gate. A member proposed one board listing all twelve units, lit until 9:00 P.M. for drivers arriving after dark. Members expected fewer misdirected deliveries. Outcome: approved, provided that at least eight of the twelve occupier firms confirm in writing that they will share the installation cost equally. Follow-up: committee secretary. Item 2. Short-stay delivery bays. Proposal: mark two visitor parking spaces for deliveries only. Members noted that couriers now leave boxes of supplies at the gatehouse, and the coordinator cited a similar instance elsewhere. The committee agreed that the case for the change could not be settled without figures on how often those spaces are used. Outcome: held over. The coordinator will count use of the spaces over two weeks in May and report the figures in June. Next sitting: April 8, Unit 4 meeting room. Before that date the committee secretary is to obtain written confirmations of cost sharing from the occupier firms. The managing agent's consent for the board's position was received before this sitting and requires no action. Prepared by G. W. Copies to the two firms not represented.

Maynard Employee Recreation Club Amendment to Activity Listing PL-63 Three entries in the listing given to members last week were printed with incorrect details. The affected lines are no longer valid. Item As printed Correct entry Photography Group fee per session $8 $5 Table Tennis Club meeting room Room 12 Room 5 Walking Group departure day Tuesdays Thursdays The Table Tennis Club now meets in Room 5, as Room 12 does not have space for two tables. Members holding a printed listing should exchange it for an amended sheet at the club desk in the staff lounge, weekdays from 12:00 P.M. to 2:00 P.M. Amended sheets are supplied at that desk only. Session organizers with any remaining entry to change must send it to the committee before the last Friday of this month. Listing PL-63. Extension 214 takes inquiries from prospective members only. Mailed copies go to members based at off-site depots.

Draycott Trade Supply Trade Sales Department 84 Wrenfield Road, Tarrington September 12 Reference: Line BG-300, Larchmont 300 bench grinders Dear Trade Account Holder, Draycott Trade Supply has carried the Larchmont 300 bench grinder for eighteen years, and it has appeared in every catalog we have issued. We must now inform you that the line will be withdrawn when the current catalog cycle closes in December. No further Larchmont 300 units will be built for us after that point. --[1]--. Trade accounts that stock this line should now turn to the Pennington 500 series, which replaces it in our next catalog. Every Pennington 500 grinder arrives with a second set of grinding wheels at no charge, and its guarantee runs for three years rather than one. The motor housing is sealed against dust. Please note that the Pennington 500 rests on a wider base and will not bolt to older benches. We are therefore supplying an adapter frame with every first order at our own cost. --[2]--. The withdrawal follows the decision of the firm that produces the motor unit fitted to the Larchmont 300 to stop making it, and no substitute of the same rating fits the existing frame. Orders for the line have held up well throughout the year, and demand has played no part in the matter. --[3]--. Replacement parts for Larchmont 300 grinders will remain available from us for four years. Final orders for the Larchmont 300 must reach our Trade Sales Department by November 30. A changeover credit will be applied to your first Pennington 500 order, but only for accounts that return their old grinders to us when the new units are delivered. --[4]--. Sincerely, Nigel Cartwright Manager, Trade Sales Department P.S. The Pennington 500 grinders are assembled at our own workshop on Wrenfield Road, and account holders may arrange a time to watch the work.

Topic: Saturday cooking demonstration - sittings and practice sets Date: Thursday, March 12 Miriam Weaver [1:12 P.M.]: Claudia, Simon, I have added you both here. Saturday's demonstration needs one more decision before the end of the day. Claudia Bishop [1:15 P.M.]: Has something changed? I thought sign-up closed last week. How many places did we have in the end? Miriam Weaver [1:17 P.M.]: Fourteen people fit at the demonstration counter. Twenty-six have put their names down, and I do not want to turn twelve of them away. Miriam Weaver [1:20 P.M.]: So I would like to hold the same session twice: Sitting 1 - 11:00 A.M., 14 places Sitting 2 - 2:30 P.M., 12 places Miriam Weaver [1:23 P.M.]: Claudia, are you free to stay for the second sitting at 2:30? Claudia Bishop [1:26 P.M.]: Saturday afternoon is open, so yes. I bring my knives and boards in the car, but I carry only fourteen practice sets, and that covers the morning. Can the other twelve come from somewhere? Also, does the store still have the mixing bowls I used last time? Miriam Weaver [1:30 P.M.]: The bowls are in the cupboard behind the counter, so that part is covered. Simon, please put twelve practice sets on this week's delivery to us. Simon Metcalf [1:33 P.M.]: I have your message in front of me. Thursday's van was loaded and left the depot at eleven this morning. Simon Metcalf [1:36 P.M.]: The Fairhill store keeps the same sets on the shelf. If your order reaches me by 3:00 P.M. today, they can send twelve straight to you tomorrow morning. A branch shipment carries a small handling charge. Claudia Bishop [1:39 P.M.]: Tomorrow morning suits me. I have a session booked at a shop in the next town on Sunday, so my car has to be packed again Saturday evening. Miriam Weaver [1:44 P.M.]: To confirm: Claudia takes both sittings, I send Simon the order before three, and Simon arranges the twelve sets from Fairhill. Both sittings run at the demonstration counter on the lower floor, as before.

Melbury Answering Services — Support Center Call Handling: Information for Account Holders Which calls reach our operators? Calls are diverted to us when your line is already engaged, when a caller telephones outside the opening hours listed in your account, and when nobody is at your desk to pick up. Who decides how each call is handled? You do. Our operators work only from the handling instructions stored in your account, and you may replace those instructions at any time in the account area. A new set takes effect from the following business day. How are callers greeted? Operators answer using your own business name and the greeting wording you have supplied. Standard routing of calls Call category Action taken How you are informed Routine inquiry A written message is taken By e-mail to your main account address Urgent matter The caller's details are forwarded within 15 minutes By telephone to the contact you have named Delivery or supplier call The caller is transferred to the number you have listed By an entry in your message log Each monthly plan includes 200 answered calls. Calls above that number are charged at $0.60 each. Message records stay viewable in the account area for 60 days.

Ludgate Wholesale Company — Crate Deposit Reclaim Form Account reference: WA-2748 Submission reference: DR-9061 Collection point: Hetherton Depot (crates are not accepted at branch trade counters) Date of return: March 14 Section A — Units returned Crate category Deposit per unit Units returned Standard stacking crate $2.00 18 Shallow tray crate $1.50 9 Insulated crate (a liner code must be entered for this category) $4.00 6 Total units returned 33 Section B — Lodging the submission 1. Enter one line for each crate category and total the units returned. 2. Attach the signed delivery note from the shipment on which the crates were issued. 3. Please clear loose packing material and old labels from each crate before it is handed to the depot staff. 4. You may add a short note listing any crate damaged in transit. 5. Sign below and hand both copies of the form to the returns desk. Section C — Conditions The count recorded by the depot is the figure used for credit, and it replaces the units declared above when the two differ. A submission is accepted only when the total reaches 25 units, and a smaller return is held at the depot until a later collection brings the total above that figure. Deposits are returned as credit on the trading account, and no cash is paid at the desk. Credit is added to the statement issued in the month after the depot count has been confirmed. Declared by: Martin Sowerby Position: Stock Supervisor Signature: M. Sowerby For depot use only Counted by (initials): T.F. Date counted: March 14 Depot count sheet number: ______ Approved for credit by: ______ Routing: forward the top copy to the head office for credit posting; the duplicate remains at the depot.

Eastcote Language Services Schedule of Service Levels and Charges Applies to documents received between April 1 and September 30 Level Documents covered Delivery time Included in the rate Rate per page Basic (SR-1) Internal notices and short letters 5 working days Plain text file only $14 Standard (SR-2) Product sheets, catalogs and manuals 4 working days Layout matched to the file supplied $19 Extended (SR-3) Agreements, warranty terms and dealer terms 3 working days Bound printed copy with the files $26 Specialist (SR-4) Papers prepared for official use 2 working days Signed statement of accuracy $34 Conditions 1. The level is set by our editors once a document has been read in full. The level entered on the order form is treated as a request. 2. Where the level set differs from the level requested, the rate for the level set applies to the whole document, and the delivery time runs from the date on which the level is set. 3. Material outside the four levels above, such as a document in a language not shown on our language list, is accepted only if written notice reaches us at least five working days before the material is sent. 4. Every document must arrive with a completed order form. Collection and delivery by courier are arranged on request and are charged separately. 5. Each level includes only the item shown in its own row. To have a level confirmed before a document is sent, write to levels@eastcotelanguage.example. ---------------------- To: Anton Kirkwood, Meadowbank Textiles From: Ingrid Corbett, Eastcote Language Services Date: April 18 Subject: Service level set for your product manual Order reference: LS-2263 Dear Mr. Kirkwood, Our editors have now read in full the product manual that you sent for translation into three languages for your distributors abroad. Your order form requested level SR-2. The closing sections of the manual, however, set out warranty terms and dealer obligations, and material of that kind is handled at level SR-3. Level SR-3 therefore applies to the whole manual. The rate for that level is charged from the first page, and the delivery time runs from the date of this message. What the level includes is shown in the schedule of service levels sent to you in March. Action required: please return a revised order form showing level SR-3 by Friday, April 21. Translation cannot begin until the corrected form reaches us. Please note as well that documents brought to us by hand are now received at the second-floor counter rather than at the ground-floor reception desk. We have been pleased to prepare your catalogs since your first order last spring, and the same team will be assigned to this manual. Sincerely, Ingrid Corbett Project Coordinator Client Services Direct line 555-0164 To have a level confirmed before a document is sent, write to levels@eastcotelanguage.example

Merrivale Group Work Hubs: Provision and Access Document WH-1085. Revised 12 February. For staff not based at one fixed office. Dorwich Hub Location: second floor, Dorwich district office Open days: Monday to Friday Workspaces: 22 desks, 3 quiet booths Bookable rooms: none Storage and parking: 12 lockable cabinets, street parking only Access: all staff Rushmere Hub Location: unit 4, Rushmere retail park Open days: Tuesday and Wednesday only Workspaces: 10 desks, 2 quiet booths Bookable rooms: one meeting room, booked two business days ahead Storage and parking: 8 lockable cabinets, 6 parking spaces Access: all staff Halstead Hub Location: first floor, Halstead station building Open days: Monday to Friday Workspaces: 16 desks, 5 quiet booths Bookable rooms: two meeting rooms, booked three business days ahead Storage and parking: 20 lockable cabinets, extra cabinets on request, 14 parking spaces Access: all staff Yarnton Hub Location: shared floor, Yarnton business center Open days: Monday to Saturday Workspaces: 30 desks, 8 quiet booths Bookable rooms: three meeting rooms, booked one business day ahead Storage and parking: 25 lockable cabinets, 40 parking spaces Access: floor shared with another company. Short visits only, and this hub cannot be recorded as a home base. Requesting hub arrangements Allocation of a home base 1. Send a written request to the Workplace Services Team. 2. Your line manager confirms that the hub suits your working pattern. 3. The regional operations manager approves the change of record. Occasional short use 4. Reserve a desk through the hub calendar one business day ahead. 5. The hub coordinator confirms the reservation. No manager approval is needed. Requests and record corrections: Workplace Services Team, extension 2140. ---------------------- To: Workplace Services Team Copy: Regional Operations Manager From: Lydia Okonkwo Reference: WH-1085 Subject: Recorded home base Date: 6 March Dear Workplace Services Team, My move took effect on 2 March and my new address is on file. My recorded home base is still the Dorwich Hub. I am writing to have that entry changed and to release the storage cabinet held in my name there. Since the move I have worked from the Yarnton Hub, which is nearest my new address. The coordinator there told me the arrangement could not become permanent, because that site is open to us for short visits only. From April my work will keep me at a hub from Monday to Thursday. I meet visiting auditors in a bookable room about twice a month, arranged a week ahead, and I must lock test equipment away overnight. Please make the change effective on 1 April. If anything further is needed, I will supply it the same day, and I can confirm any detail by telephone. Regards, L. O. Site Survey Coordinator, extension 4416 Attached: printout of my current hub record.

Subject: Paper Use Review for the Third Reporting Period Dear Department Heads, When the review opened, figures were to be collected for two reporting periods only. The finance committee has now asked that a third period be recorded before any conclusions are drawn. Support for that period has been assigned in the same way as before: each department's change between the first two periods is measured against the company-wide target of a fifteen percent reduction per staff member. Departments marked Code 3 need take no further action. 1. Advisory visits. A resource adviser will visit each department marked Code 1 in the attached record and will propose changes to its printing practices. 2. Workshop nominations. Each department marked Code 2 must put forward one staff member for a two-hour session on printer settings. Please send me the name by November 21. 3. Shared printers. Any department may ask to have its desk printers replaced with shared duplex printers. Requests must reach my office by November 7. Thank you for your attention to this. Bernard Kaminski Office Services Manager Extension 218 Records for the first two periods are held by Records Management. ---------------------- Paper Use Review: Recorded Figures by Department Department First period Second period Change Action code Human Resources 1,180 1,110 -6% Code 2 Marketing 1,460 1,200 -18% Code 3 Records Management 940 830 -12% Code 2 Research 620 600 -3% Code 1 Code 1 - reduction of less than 5 percent Code 2 - reduction of 5 to 14 percent Code 3 - reduction of 15 percent or more Note: Figures are sheets of paper per staff member, not department totals. Departments are listed alphabetically. ---------------------- Paper Review Extended to a Third Period Departments learn what the coming months will require of them By Yolanda Brennan, staff writer November 14 The paper-use review, which was to close at the end of this month, will now run through one further reporting period. Figures for the first two periods reached department heads in October, along with the follow-up action assigned to each department. In Marketing the latest change has been an equipment one. "The desk printers are gone," said Felix Tolliver, the senior manager responsible for marketing. "Two shared duplex printers arrived last week, and people collect their work in one trip." Printing of drafts, he added, had already been cut back sharply. Doreen Vasquez, who directs the company's research work, said her own figures had barely moved. "Outside reviewers still ask us for paper copies of every report," she explained. The recorded figures for all departments are posted outside the mail room.

Wilcott Vale Growers | Spring Release Listing | Yard Collection Only Reservation term: February 12 to March 1 Collection point: yard gate, Cobden Lane Order desk: orders@wilcottvale.example Batch Contents Bundle Collection window Status Batch 4 Apple and pear trees, bare root, two years old, at least 4 feet tall Sold singly March 3-9 Open Batch 7 Blackcurrant and gooseberry bushes 3 per bundle March 10-16 Open Batch 11 Raspberry canes, tied in bundles 10 per bundle March 17-23 Open Batch 15 Rhubarb crowns and asparagus roots 5 per bundle March 24-30 Waiting list At collection: present the reservation slip issued by the order desk. Yard staff load the bundles. Missed window: an uncollected batch is held seven more days, then offered to other customers. Single visit: a reservation covering two or more batches may be taken away on one date, within the latest of the windows concerned. Opening day: customers collecting on the first day of a window receive a free bag of planting compost. Waiting list: a batch marked this way is fully reserved, and requests are noted in the order received. Withheld stock: a batch below the printed size is replaced or refunded in full. Listing revision 2, issued February 10 ---------------------- From: Bridget Alvarez, Order Desk To: Ms. Judith Enriquez Sent: February 18, 2:40 P.M. Subject: Batch 4 withdrawn from the spring release Reservation reference: 5106 Attachment: revised slip Good afternoon, Ms. Enriquez, Your reservation is on file and the amount paid is unchanged. Batch 4 did not pass the size check carried out this week, since the trees are shorter than the height printed in the listing, so the whole batch has been withdrawn from this season's release. Two remedies are open to you. Option A: accept Batch 11 in place of Batch 4 at the same price, collected inside that batch's own window. Option B: cancel the withdrawn part of the reservation and receive a refund within ten days. Please reply by February 24. If nothing reaches us by then, we will apply Option B so that your refund is not held up. Bridget Alvarez Order Desk Reservations Department Order desk hours: Monday to Friday, 8:00 A.M. to 4:30 P.M. ---------------------- Rating: 4 out of 5 Headline: Everything ready at the gate, and one trip was enough Posted by: Sylvia Berger, customer for six seasons Posted: April 2 I ordered from the spring listing in the first week of the reservation term, and the slip reached me the same day. At the yard gate the bundles were already set aside under my name, and the staff loaded them while I waited. The dates printed beside the things I ordered were not the same, yet the desk let me take the whole order away on the afternoon of March 21, which spared me a second trip. My one reservation is that each window lasts only a week, so anyone away during that week has to ask the desk to keep the order back. I will order here again next spring. 14 of 15 readers found this review helpful.

From: Gordon Salgado, Winslow Business Machines To: Ms. Lorraine Quintero, Office Manager, Danforth Insurance Cc: Service dispatch Attachment: work order WO-3312 Subject: Annual servicing round, account DI-2087 Date: March 2 Dear Ms. Quintero: Round confirmed: Your annual servicing round is booked for Tuesday, March 14, arrival between 8:30 A.M. and 9:00 A.M. The attached work order lists every machine by its asset code. Substitute machines: A temporary machine is placed on the floor only for a unit whose recorded monthly volume is above the allowance of 20,000 pages. Other machines are serviced in place and are out of use for about two hours. Before we attend: The equipment coordinator for each floor must send us a meter reading for every machine on that floor by the day before the visit. A machine with no reading does not reach the printed order. Coordinators are also asked to clear the space around each machine before our technician arrives. Additions may be requested by telephone at any point, subject to the technician's remaining time on the day of attendance. Gordon Salgado Service Scheduling Supervisor Equipment Care Department Winslow Business Machines | Account DI-2087 ---------------------- Order reference WO-3312 Attendance date Tuesday, March 14 Arrival window 8:30 A.M. to 9:00 A.M. Machine code Floor and room Action code Substitute unit EQ-215 Floor 2, Room 2A A2 Yes EQ-232 Floor 2, Room 2E A1 Not required EQ-318 Floor 3, Room 3A A3 Yes EQ-326 Floor 3, Room 3D A1 Not required A1 Routine service, scope items only A2 Routine service and replacement of the paper rollers, delivered by our parts courier A3 Routine service and a printed usage report for the client's records Scope of every attendance Safety check of the power connection, interior cleaning, and a test run of ten pages using paper from the machine's own tray Attending technician Signature on completion Site representative Signature on completion Note Machines added on the day of attendance carry this order reference ---------------------- Carol Nwosu and Ivan Krupa, Winslow service desk March 14 Carol Nwosu (11:40 A.M.): Your technician has finished the second floor and is with me now. He says the machine in Room 3B is not on his listing, and there are three on this floor. Room 3B is also in use from 1:00 P.M. Ivan Krupa (11:47 A.M.): Sorry about that. Was a reading sent in for the Room 3B machine? Anything without one drops off the printed order. Carol Nwosu (11:52 A.M.): Yes, I sent readings for all three machines on this floor last Wednesday, as I do every year. Can 3B be added today? Ivan Krupa (11:58 A.M.): Added, under the same order reference. Your reading arrived after the order was printed. The attendance window closes at 3:30 P.M., and there is no substitute unit on the van.