TOEIC LR Collection 1 Test 3

Warranty Registration Confirmation Dear Mr. Hollis, This notice ___131___ the successful registration of the warranty for your new road bicycle from Brackenridge Cycles, which is now on file with us. Because you registered within the first month of purchase, you also receive a complimentary tire-repair kit. Please note that the kit will be mailed to the address ___132___ you currently live, at no additional charge. ___133___, your warranty terms require owners to bring their bicycles to the shop for a routine inspection every six months so that the coverage remains active. Should a covered part fail during the warranty term, please bring the bicycle and this confirmation to our service counter. ___134___. We appreciate your business and look forward to keeping your bicycle in excellent condition.

October 4 Ms. Diane Wexford Trenton Metalworks 412 Ashcroft Lane Fairview, MN 55021 Dear Ms. Wexford: Our records indicate that you have subscribed to Precision Trades Review for the past twelve months, and your current subscription will expire on November 30. ___135___. To continue receiving the magazine for another year, the standard renewal rate is $84. As thanks for your ongoing readership, we are pleased to offer ___136___ discounts, available only to current subscribers who renew before the deadline. ___137___, renewing readers will gain complimentary access to our online article archive. A renewal form is enclosed for your convenience. Precision Trades Review is eager ___138___ you among its readers for another year. We hope you will respond soon so that your monthly issues continue to arrive without interruption. Sincerely, Gregory Palmer Subscriptions Manager, Millbrook Publishing Enclosure

FAIRPORT (June 12) – After serving the neighborhood for nearly ten years, the Willow Lane Café on Bexley Road has grown ___139___ among residents who gather there each morning. This month the café is launching a job-training program for young people in the area who have little work experience. "I still remember how hard it was to find my first job," says owner Andre Fontaine, who opened the café in 2015. ___140___. The new initiative, supported by several local shop owners, ___141___ roughly eight young residents each season and pairs each of them with an experienced staff member. Over twelve weeks, participants learn to prepare drinks, handle payments, and welcome the public. The first group begins in September, and interested families can find details about ___142___ at the front counter.

From: Corinne Hastings To: All Staff Date: 12 February Subject: Expense-Reporting Procedure Dear Colleagues, I am writing ___143___ you that our finance department is updating the expense-reporting procedure used across all branches of the company. Going forward, all reimbursement requests will ___144___ be forwarded to the correct approver through the new online portal, eliminating the manual routing that paper forms have long required. This change responds directly to feedback from staff members who requested a faster and more transparent submission process. As such, the revised system should fit smoothly into most employees' existing ___145___. The transition will officially begin on Monday, 3 March. ___146___. Please contact me if you have any questions or concerns about these adjustments. Best regards, Corinne Hastings Operations Manager

Summit Trail Outfitters Purchase Receipt Date: March 14 Receipt Number: 40582 Customer: Gwendolyn Farrer Item Quantity Unit Price Line Total Two-person dome tent 1 $189.00 $189.00 Insulated sleeping bag 2 $64.50 $129.00 Tent protection plan 1 $19.00 $19.00 Rewards-member discount -$20.00 Grand Total $317.00 Thank you for shopping with us. To return or exchange any item, please bring this receipt to any Summit Trail Outfitters location within 30 days of the purchase date. A restocking fee equal to 10 percent of the item price will be deducted from your refund. Gift receipts are available on request at the counter. Served by Hugo Barnett. Paid by debit card.

Bethany Ross (8:42 A.M.): Hi Craig, one quick thing about tomorrow's project briefing. We have it down for 10 A.M., but I need to move it. Could we find a different time? Craig Sutherland (8:44 A.M.): Sure. What's the problem? I thought everyone was set for the morning. Bethany Ross (8:47 A.M.): The regional figures won't be ready until around midday, so a morning session really doesn't help us. I'd rather shift it to the afternoon. Craig Sutherland (8:50 A.M.): That works out better for me anyway. I'll be at the Fairwater warehouse all morning and wouldn't have made it back by ten. How about 2 P.M.? Bethany Ross (8:52 A.M.): 2 P.M. is good. Let's use meeting room 4, since the larger room is already booked. I'll send out the updated slides before then. Craig Sutherland (8:54 A.M.): Perfect. I'll let the rest of the team know and bring the projector remote.

Tomás Herrera (9:14 A.M.): Good morning, both. A pallet of packaging supplies is arriving from the regional depot around eleven, and I am booked in the quarterly budget review at that time. Could one of you receive it and check the contents against the delivery note for me? Gwen Ashby (9:16 A.M.): I can take it once my meeting with the new hires wraps up. That finishes at half past ten, so I will have plenty of time before eleven. Rashid Malik (9:17 A.M.): I would offer, but I am covering the front counter until noon today. Tomás Herrera (9:18 A.M.): Thanks, Gwen. That works well. Gwen Ashby (9:19 A.M.): Happy to. Which entrance is the driver using, the main gate or the side dock? Tomás Herrera (9:20 A.M.): The side dock, Dock 3. The paperwork will be clipped to the top of the pallet. Rashid Malik (9:21 A.M.): Quick heads-up, the side dock light has been flickering. I already logged it with maintenance. Gwen Ashby (9:22 A.M.): Good to know. I will bring the handheld scanner so I can record each carton as I unload. Tomás Herrera (9:23 A.M.): Perfect. If anything looks damaged, set it aside and mark it on the sheet. Gwen Ashby (9:24 A.M.): Understood. I will message you once it is all signed off. Tomás Herrera (9:25 A.M.): Appreciate it. See you after the review.

Ferngate Cleaners — Notice to patrons Posted March 2 Patrons visiting over the past week may already be aware that changes are underway at 82 Ferndale Lane. Following the landlord's decision not to renew our lease, and after several weeks searching for a suitable replacement site nearby, we have secured premises at 145 Kingsway Plaza, to which the business will transfer once renovations at the new site are complete. Regular service is scheduled to resume at the new address on March 24; the Ferndale Lane shop will cease trading after business on March 20. Between those two dates no garments can be processed or released, since staff and equipment will be in transit. Customers are therefore asked to clear any outstanding orders from the current shop by March 16; items remaining at Ferndale Lane after that date will be packed with the fixtures and moved across, causing a delay of several days before retrieval becomes possible at Kingsway Plaza. Collection at this stage remains free of charge, and staff will assist patrons in locating tickets. Trading hours are unchanged — Monday to Saturday, 8:00 a.m. to 6:00 p.m. — at both locations either side of the closure. Inquiries about individual orders may be directed to 555-0148 during shop hours, or to service@ferngatecleaners.com. We thank patrons for their continued support.

After a long day, does deciding what to make for dinner feel like one more chore you simply do not have time for? Fresh Crate Kitchen was created for households that want warm, home-cooked meals without the endless planning, shopping, and guesswork. Every week we deliver a box of pre-measured ingredients, sourced from local farms, along with clear step-by-step recipe cards. Choose from fifteen new recipes each week. No cooking experience is required, so if you can follow a card, you can put a hot meal on the table in about thirty minutes. Our kits also cut your weekly grocery shopping in half, giving your evenings back to you. Pick the Weeknight plan, with three recipes a week for two people at $59, or the Family plan, with five recipes for four people at $89. Boxes arrive every Friday, and you may pause or skip any week at no charge. Because each ingredient is portioned to the exact amount a recipe needs, your household throws away far less food each week. Ready to begin? Visit our website and enter code FRESH30 to take 30 percent off your first box.

Vera Osborne (2:02 P.M.): Hi everyone, quick reminder that our clearance sale opens Saturday morning. Since we are doing the setup today, Thursday, let's have the whole floor ready before we leave. I am handling the garden and outdoor section near the front entrance. Dominic Ashford (2:05 P.M.): The paint and tools aisle is cleared, and I am putting the discount tables together there now. Lucia Ferrante (2:07 P.M.): I have finished tagging all the clearance items in housewares. The problem is I still need the extra stock brought up from the back storage room, and I can't carry those boxes on my own. Could anyone give me a hand? Vera Osborne (2:09 P.M.): I would like to, but I can't get into the storage room. Only the shift supervisor has the key for it, so you'll need to ask her. Dominic Ashford (2:11 P.M.): Don't worry, Lucia. I can help you move the extra stock the following morning, so it is all ready in time. Anything else? Lucia Ferrante (2:12 P.M.): Thanks, that helps. Anything else before we finish today? Vera Osborne (2:13 P.M.): That's everything. We can check the signage first thing before opening.

A Morning Well Spent at Larkspur Bakehouse My neighbors had spoken about Larkspur Bakehouse for weeks, so last Saturday I finally stopped in to try it for myself, and I am very glad I did. — [1] —. The almond honey scone was easily the highlight of my morning. It had been baked that same day, and you could taste just how much attention went into every layer. — [2] —. The coffee was rich and smooth, clearly prepared with the same patience. Because the shop opened only a few months ago, word has spread fast, and the small dining room fills quickly on weekend mornings. — [3] —. There is only this one spot on Bramble Lane, and every order is placed at the counter, where you can pay by card. My one small complaint is that the seating is very limited. — [4] —. So my advice to readers is simple: arrive early in the morning, before the crowd builds, and you will have your pick of the tables.

Introducing the Saturday Starters Program at Millhaven Swim School We are pleased to announce a new weekend course for children who are learning to swim for the very first time. Beginning next month, the Saturday Starters Program will offer small-group lessons every Saturday morning for young swimmers between the ages of four and seven. The decision has not been taken lightly. For several terms our weekday beginner sessions have been running at full capacity, and each new intake has left a growing number of households hoping for a place we could not offer. Rather than continue to turn newcomers away, we have chosen to open a second slate of beginner places on Saturdays so that every child who wishes to begin can find one. Millhaven has served local children for more than fifteen years. The school is led by head coach Rosalind Frayne, who competed at the national level before moving into teaching, and every instructor now on our pool deck was trained personally by Rosalind — including two colleagues she took on this spring — before taking charge of a class of her own. Households already enrolled with us need do nothing at all. Weekday schedules are unchanged, existing bookings remain valid, and the online account through which you manage them will continue to work as before. The Saturday sessions are reserved strictly for children who are only now beginning to swim; current pupils should therefore stay with their weekday slot rather than transfer across. To reserve a place in the new program, please visit the enrollment page on our website or telephone the front desk at 555-0142. Places are limited and will be allocated in the order that requests are received.

From: Patrick Nolan, Hartfield Residential Group To: Hartfield Residential Group Clients Subject: Introducing Our New Client Referral Rewards Program Date: February 12 Dear valued clients, We are pleased to announce that Hartfield Residential Group will launch a new Client Referral Rewards Program beginning on March 1. The program is our way of thanking you for recommending our services to the people you know. For each friend or family member you refer who completes a property purchase or sale with us, you will receive a 200-dollar credit toward the fees on your next transaction. Enrolling is simple. Reply to this message or stop by any office, and our team will add your name to the program list. There is no limit to the number of referrals you may submit. The program will be coordinated by Gloria Pennington, who has managed our Westbrook office for the past six years and will now lead all referral activity across the agency. Her long experience working with our clients makes her ideally suited to guide this new effort. If you have any questions, please contact Gloria directly at 555-0148. We look forward to your participation. Warm regards, Patrick Nolan Managing Director, Hartfield Residential Group

Thornfield House Museum Office of Volunteer Services 18 February Ms. Deborah Ellison 27 Aldergate Road Dear Ms. Ellison, Thank you for applying to join the volunteer docent program at Thornfield House Museum. — [1] —. I am pleased to inform you that your application has been accepted, and we would be delighted to welcome you as one of our guides. We received a great many applications this year, and yours stood out for the enthusiasm you showed for the collection. When we spoke at our spring open day last month, you told me that your weekdays are free, and I am happy to confirm that the Tuesday and Thursday tour slots you requested are available. Our docents play an important part in helping the public understand and appreciate the history of the house. During your first weeks, you will be paired with Frances Whitaker, one of our longest-serving guides. Ms. Whitaker has led tours of the house for the past nineteen years and is always glad to share what she has learned. She has kindly agreed to accompany you on your early tours and to help you prepare your own commentary for visitors. She is also well known for her talks on the restoration of the upstairs library. — [2] —. Before you begin, there are a few steps to complete. Your orientation session is scheduled for Monday, 3 March, at 9:30 A.M. in the Garden Room on the ground floor. The session usually lasts about two hours, so please allow the full morning. During the session, new volunteers will meet the staff and see the areas of the house that are not open to the public. — [3] —. Please bring a form of identification so that we can prepare your entry pass. Once your orientation is finished, you may begin shadowing tours on the weekdays you have chosen. If you have any questions before the orientation, please telephone our office at any time. — [4] —. We look forward to welcoming you to the team. Sincerely, Gordon Blythe Volunteer Program Coordinator Thornfield House Museum

Merrifield Observatory Opens Its Evenings to the Public The Halbrook Public Observatory in Merrifield will launch a new after-dark viewing program, Starlight Evenings, beginning on 5 March. Running every week through the spring, the program invites residents to observe the night sky under the guidance of the observatory's staff rather than through a booked private tour. Central to the program is a newly installed 400-millimeter reflecting telescope, the largest instrument the observatory has ever operated. It is the reason many residents will notice something new about the observatory this spring. Because it requires careful handling and darker conditions, the telescope is dedicated exclusively to the program's advanced deep-sky sessions. The introductory and family sessions will continue to use the observatory's smaller viewing scopes and its outdoor terrace. "For years our finest equipment was available only to visiting researchers," said Dr. Rosa Meakin, the observatory's director. "This program is about opening those evenings to everyone in Merrifield who has ever wanted to look up and see more of what is there." The launch comes at a time when chances for public astronomy in the region have grown scarce. The nearby Denholm Science Centre reduced its evening public hours last year following a review of its program spending, and the Ivelford Astronomy Club has since suspended its monthly open sessions, leaving few options for residents hoping to view the sky after dark. Seats for each session are capped at 20 per evening, and the observatory encourages early booking. A full schedule of the spring sessions appears below. ---------------------- Starlight Evenings — Spring Session Schedule Halbrook Public Observatory Evening Session Level Viewing area or equipment Tuesday Sky Basics Introductory Outdoor terrace, viewing scopes Wednesday Family Night All ages Main dome, viewing scopes Thursday Planet Watch Intermediate Main dome, viewing scopes Friday Deep-Sky Observation Advanced Main dome, reflecting telescope Saturday Constellation Walk Introductory Outdoor terrace All sessions require advance reservation. Visit www.halbrookobservatory.org to reserve your place and to download session notes prepared for each evening's viewing targets.

Norbury Facility Care delivers scheduled cleaning for commercial offices across the region. Every tier uses environmentally friendly consumables, is delivered by fully insured, trained staff, and includes a written scope of works and service-level agreement (SLA). Consumables replenishment (hand soap, paper, refuse liners) is included on all plans. Compare the four tiers below before selecting or upgrading. Plan (code) Visits per week Areas covered On-site staff Response SLA Floor-area cap Starter (NS-1) 2 Reception and shared kitchen only None 72 hours up to 300 m² Business (NB-2) 3 All offices, kitchens and meeting rooms None 48 hours up to 800 m² Executive (NE-3) 5 (weekdays) Entire premises, incl. washrooms One cleaner each afternoon 24 hours up to 2,000 m² Premier (NP-4) 7 (weekdays and weekends) Entire premises, incl. washrooms One cleaner throughout working hours Same day No cap Suited to: NS-1 — small offices with fewer than 15 employees; NB-2 — growing companies on a single floor; NE-3 — busy offices spread across several floors; NP-4 — large offices with heavy visitor traffic. Notes: Common-parts liability on shared corridors is retained by the building owner on NS-1 and NB-2. NE-3 — pilot pricing in selected regions only. To move to a different plan, contact our accounts team at least one week before the preferred start date. ---------------------- To: janet.sullivan@norburycare.co.uk From: warren.fletcher@kestrelanalytics.co.uk Date: 12 May Subject: Upgrading our cleaning arrangement Dear Ms. Sullivan, I am writing about the cleaning service you have provided since we first contracted with Norbury in March two years ago. Over that period, your team has visited every Monday, Wednesday and Friday, cleaning every office, both kitchens and each meeting room across our 720 m² floor, and we have relied on the standard 48-hour response window. The arrangement has served us well. Our company has grown, however, and we are currently expanding into the two floors above us, bringing our total footprint to roughly 1,600 m². The building work will be finished by the end of this month, so I would like the new arrangement to begin at the start of next month. With the larger premises and a new reception area that will receive visitors throughout the day, we now need a cleaner on site during our full working hours, not only in the afternoon, and we would like weekend cover for the reception area as well. Could you confirm which plan would meet these needs and arrange the change for us? Thank you for your help. Sincerely, Warren Fletcher Office Manager, Kestrel Analytics Ltd.

Protecting the Art You Love: Small Steps That Make a Difference MARWICK (14 March)—A favorite painting or a framed family photograph can lose its color, and much of its value, faster than most owners expect. Living Spaces Monthly spoke with framing specialist Nadia Sorensen about the simple habits that keep artwork looking its best for decades. Her first piece of advice concerns location. Never hang a picture where direct sunlight falls on it, she warns, because steady light will fade the colors within a few years. She also recommends keeping artwork out of kitchens and bathrooms, where changing humidity can loosen the paper and encourage mold. The choice of materials matters just as much. "The single most important decision is the board placed behind the piece," Ms. Sorensen said. "Ordinary cardboard contains acids that turn yellow and stain the artwork, sometimes within months. Only acid-free board will truly protect it." She adds that the glass should be dusted gently and that frames should be kept well away from heaters and radiators. Readers who would rather leave the work to a professional can visit Halden Framing Studio, which serves the Marwick area from its single location on Pinewood Row. Ms. Sorensen frames every piece with acid-free board, just as she recommends to readers. The studio does not deliver or operate branches in other towns; all framing is completed on site. Studio members are also invited to a free framing workshop held once a month. ---------------------- ◁ ▷ ↻ http://www.haldenframing.com/membership Home | Services | Membership | Contact Membership and Collection Halden Framing Studio has cared for artwork in Marwick for more than twenty years. This page explains how our membership works and how to collect your finished pieces. Membership For a yearly fee, members receive fifteen percent off all framing materials and an invitation to our framing workshop, held on the first Monday evening of every month. The workshop is open to members only and covers a different technique each session. Collection Finished pieces may be picked up at the studio from Tuesday to Saturday, between 10:00 AM and 5:00 PM. We are otherwise closed on Sunday and Monday. Storage Policy Work left uncollected for more than twenty-one days will be charged a storage fee of five dollars per week. All pieces are mounted with archival board from Coleford Papers before being stored. ---------------------- Roland Mercer (9:02 AM): Hello, I would like to have a watercolor framed. I am interested in the Heritage package I saw on your site. Gareth Pyle (9:05 AM): Good morning. The Heritage package is a fine choice, since it includes archival mounting and non-reflective glass. When can you bring the piece in? Roland Mercer (9:07 AM): I will drop it off this Wednesday. One more thing, please add me to the list for next Monday's workshop. Gareth Pyle (9:09 AM): Done, you are registered for Monday evening. Have you decided on a frame color yet? Roland Mercer (9:11 AM): A dark walnut, please. When can I collect the finished frame? Gareth Pyle (9:13 AM): It should be ready by the following Saturday. Remember that we take pickups until 5:00 PM. Roland Mercer (9:14 AM): Saturday afternoon is perfect. Thank you very much!

Wrenford Botanical Gardens — Booking Confirmation Thank you for your booking. Your reservation has been confirmed with the details shown below. Reference number: WBG-40318 Name on booking: Rebecca Tanner Program: Wrenford Heritage Garden Walk Guide: Margaret Ainsley Date: 8 April Start time: 10:30 A.M. Meeting point: Rosewood Gate visitor pavilion Party size: 3 adults Add-on: refreshment voucher (tea and cake at the end of the walk) Please arrive at least fifteen minutes before the start time so that the group can set off promptly. Bring this confirmation, printed or on your phone, to the meeting point. ---------------------- Wrenford Gardens Introduces Guided Heritage Walks WEXBRIDGE (14 February)—Wrenford Botanical Gardens will begin offering a new guided tour, the Wrenford Heritage Garden Walk, on 3 March. Places can be booked from this week. The gardens were first laid out by Edmund Castellan more than a hundred years ago, when the grounds formed part of a large private estate. For much of the last century the land was closed to the public, and only in recent decades has it become a garden that anyone may visit. The gardens are now run by their director, Bernard Mott. Visitors can enjoy a carefully restored greenhouse, a plant shop, and the Fernbank Café, all set within the grounds. Each walk will be led by Margaret Ainsley, the gardens' senior horticulturist, who has cared for the grounds for many years and knows the history of nearly every planting along the route. Later in the year, the gardens hope to add a series of evening walks for visitors who prefer a quieter time of day. To reserve a place, visit www.wrenfordgardens.co.uk. ---------------------- ★★★★ Wrenford Heritage Garden Walk — reviewed by Gerald Voss I took part in the very first Wrenford Heritage Garden Walk on 24 March, and it was a delightful morning that I would happily recommend. Our guide, Margaret Ainsley, was full of knowledge and clearly loves the place. She led us along a winding route past the oldest trees and told us how the grounds had changed over the years. The walk finished with complimentary tea and slices of cake in the Fernbank Café, which was a lovely touch. We also stepped inside the beautifully restored greenhouse, and the plant shop near the exit had a wonderful selection of seedlings to take home.

To: Teresa Ward From: Colin Baxter Date: April 3 Subject: Your group outing Attachment: Booking form Dear Ms. Ward, Thank you for choosing Riverbend Indoor Recreation Centre for your company's team-building outing. Since opening our doors earlier this year, we have welcomed a steadily growing number of corporate groups, and we are delighted to arrange yours. I have attached a booking form setting out the activities we propose. To make the best use of your time here, I would suggest that your group complete the registration and safety review through our online portal beforehand rather than on the day itself. I am keen to see that the team relay challenge, which is truly the highlight of the visit, receives the full time it deserves. I understand that one of your participants, Martin Wexley, will be traveling and unavailable until early May. Even so, please confirm whether the proposed date suits the rest of your group. Colin Baxter ---------------------- Riverbend Indoor Recreation Centre — Group Outing Booking Form Client: Peterson & Vance Accounting Contact: Teresa Ward Requested date: April 26 Party size: 14 participants Component 1 — Arrival and registration: Review of center rules and completion of consent forms. Component 2 — Climbing wall session: Guided ascents on the indoor wall, all experience levels welcome. * Component 3 — Team relay challenge: Timed group course combining several activity stations. Component 4 — Group photo and refreshments: Closing gathering in the lounge area. Equipment and preparation: Helmets, harnesses, and all safety gear are provided on site. * The climbing wall session will be led by Rachel Denton, a certified instructor who has coached several regional competition teams. ---------------------- To: Teresa Ward From: Colin Baxter Date: April 14 Subject: Booking confirmed Dear Ms. Ward, Thank you for your prompt reply. I am pleased to confirm your group's outing for April 26 here at Riverbend Indoor Recreation Centre. Our staff will have all the equipment set out and the climbing wall inspected before your group arrives, so you will be able to begin right on schedule. Because your session is booked for a busy afternoon, I would ask that everyone arrive on time so that we can keep to the planned order of activities. Should your team wish to continue the day together, the Copperfield Diner, two blocks north of the center, is a comfortable spot for a meal. You are all most welcome to make use of it. Colin Baxter