Wobridge Academy

TOEIC Listening & Reading

TOEIC LR Collection 1 Test 1

120 min · 7 sections · 200 questions

Practise
Section

Part 1 — Photographs

Listening · 3 min · 6 questions

Question group 11 – 6

Questions 1-6.

  1. 1.
    ABCD
  2. 2.
    ABCD
  3. 3.
    ABCD
  4. 4.
    ABCD
  5. 5.
    ABCD
  6. 6.
    ABCD

Part 2 — Question-Response

Listening · 9 min · 25 questions

Question group 17 – 31

Questions 7-31.

  1. 7.
    ABC
  2. 8.
    ABC
  3. 9.
    ABC
  4. 10.
    ABC
  5. 11.
    ABC
  6. 12.
    ABC
  7. 13.
    ABC
  8. 14.
    ABC
  9. 15.
    ABC
  10. 16.
    ABC
  11. 17.
    ABC
  12. 18.
    ABC
  13. 19.
    ABC
  14. 20.
    ABC
  15. 21.
    ABC
  16. 22.
    ABC
  17. 23.
    ABC
  18. 24.
    ABC
  19. 25.
    ABC
  20. 26.
    ABC
  21. 27.
    ABC
  22. 28.
    ABC
  23. 29.
    ABC
  24. 30.
    ABC
  25. 31.
    ABC

Part 3 — Conversations

Listening · 17 min · 39 questions

Question group 132 – 34

Questions 32-34.

  1. 32.

    Why has the woman come to the office?

    • ATo complain about a noisy neighbor
    • BTo request a new key
    • CTo report a broken heater
    • DTo give notice that she is moving out
  2. 33.

    What does the man ask the woman for?

    • AHer apartment number
    • BHer phone number
    • CThe name on her lease
    • DA description of the noise
  3. 34.

    What does the man offer to do?

    • AProvide a temporary heater
    • BHave a technician call before coming
    • CRefund part of her rent
    • DInspect the unit himself

Question group 235 – 37

Questions 35-37.

  1. 35.

    What did the woman buy at the store?

    • AA laptop computer
    • BA sound system
    • CA television
    • DA refrigerator
  2. 36.

    Why does the woman choose express delivery?

    • AShe does not want to install it herself
    • BIt costs less than standard delivery
    • CStandard delivery was unavailable
    • DShe wants the television ready for the weekend
  3. 37.

    What does the woman ask about at the end of the conversation?

    • AThe store's opening hours
    • BThe removal of the packaging
    • CThe cost of the delivery
    • DThe size of the television

Question group 338 – 40

Questions 38-40.

  1. 38.

    What is the woman's problem?

    • AShe registered for the wrong session.
    • BHer payment did not go through.
    • CShe arrived at the venue late.
    • DShe cannot locate her name badge.
  2. 39.

    Why does the man say, "The system was updated this morning"?

    • ATo apologize for a mistake
    • BTo explain why her name is missing
    • CTo confirm the time of an event
    • DTo decline her request
  3. 40.

    What does the second man suggest?

    • AGetting a new badge printed at the help desk
    • BRegistering again online
    • CWaiting for the system to update
    • DContacting an event organizer

Question group 441 – 43

Questions 41-43.

  1. 41.

    What does the man want to do?

    • ADrop off a bicycle for repair
    • BBuy a replacement part
    • CCollect a repaired bicycle
    • DBook a service appointment
  2. 42.

    Why is the man's bicycle not ready?

    • AThe repair cost more than expected
    • BHis record cannot be found
    • CA part has not been delivered
    • DThe mechanic is away
  3. 43.

    What does the woman say she will do?

    • AOrder another part
    • BTelephone the customer
    • CUpdate his record
    • DDeliver the bicycle to his home

Question group 544 – 46

Questions 44-46.

  1. 44.

    Who most likely are the women?

    • AProfessional event planners
    • BRestaurant caterers
    • CMembers of the leadership team
    • DCompany employees
  2. 45.

    What do the women offer to do?

    • ABook an event venue
    • BPrepare a detailed budget
    • CHelp organize a company celebration
    • DCater a staff appreciation lunch
  3. 46.

    What does the man ask the women to do?

    • AConfirm the event date
    • BSend him some ideas
    • CInvite the other staff members
    • DContact the leadership team

Question group 647 – 49

Questions 47-49.

  1. 47.

    What are the speakers discussing?

    • ABuying some gardening tools
    • BRedesigning a garden
    • CSelecting some plants
    • DReturning an item
  2. 48.

    Where does the man most likely work?

    • AA garden center
    • BA florist
    • CA hardware store
    • DA farm supply store
  3. 49.

    What does the woman imply when she says, "I'm usually only home to water anything on the weekends"?

    • AShe cannot afford the plants.
    • BShe is available only on weekends.
    • CShe will visit the store again.
    • DShe prefers plants that require little care.

Question group 750 – 52

Questions 50-52.

  1. 50.

    Where most likely does this conversation take place?

    • AAt a restaurant
    • BAt a bakery
    • CAt a grocery store
    • DAt a catering hall
  2. 51.

    What does the woman ask about?

    • ACake flavors
    • BA company logo
    • CA pickup time
    • DA price
  3. 52.

    What does the woman most likely mean when she says, "A lot of my coworkers can't eat nuts, though"?

    • AShe would prefer a filling that does not contain nuts.
    • BShe wants to invite more coworkers to the party.
    • CShe wants to change the number of servings.
    • DShe thinks the cake will be too expensive.

Question group 853 – 55

Questions 53-55.

  1. 53.

    What does the man say he will do next week?

    • AGo on a business trip
    • BTake a trip to another city
    • CMove to a new home
    • DAttend a festival
  2. 54.

    According to the conversation, what does Camila say about the Saturday tour?

    • AIt is fully booked
    • BIt lasts only half a day
    • CThe guide is unavailable
    • DThe price has increased
  3. 55.

    What does Camila ask the man to do?

    • AFill out a form
    • BShow identification
    • CCall back later
    • DPay a deposit

Question group 956 – 58

Questions 56-58.

  1. 56.

    Why is the man at the counter?

    • ATo return a rental vehicle
    • BTo report damage to a car
    • CTo extend an existing reservation
    • DTo pick up a vehicle he reserved
  2. 57.

    Why is the man concerned?

    • AHe has lost his reservation confirmation.
    • BHe may be charged a higher rate.
    • CHe needs enough room for his group and luggage.
    • DHe will arrive late for an appointment.
  3. 58.

    What does the woman say she has already done?

    • AShe has started the paperwork.
    • BShe has reserved a vehicle at another location.
    • CShe has charged the man for an upgrade.
    • DShe has contacted the previous renter.

Question group 1059 – 61

Questions 59-61.

  1. 59.

    Where most likely does the conversation take place?

    • AAt a community recreation center
    • BAt an art supply store
    • CAt a pottery studio
    • DAt a bank
  2. 60.

    What does the woman decide to do?

    • APay an additional fee
    • BSign up for the class
    • CCome back another day
    • DChange her weekly schedule
  3. 61.

    What does the man remind the woman to bring?

    • AAn apron
    • BA payment for materials
    • CSome clay
    • DA completed sign-up form

Question group 1162 – 64

Questions 62-64.

  1. 62.

    Look at the graphic. Which room will the woman most likely reserve?

    • ARoom A
    • BRoom B
    • CRoom C
    • DRoom D
  2. 63.

    What event does the woman mention?

    • AA training session
    • BA client presentation
    • CAn office celebration
    • DA job interview
  3. 64.

    What does the woman ask the man about?

    • AThe parking area
    • BThe booking fee
    • CThe refreshment policy
    • DThe time extension

Question group 1265 – 67

Questions 65-67.

  1. 65.

    What does the woman want to happen this afternoon?

    • AA price quote to be emailed
    • BA client to be contacted
    • CAn order to be reviewed
    • DA box to be collected
  2. 66.

    Look at the graphic. How much will the woman most likely pay?

    • A$6
    • B$12
    • C$20
    • D$25
  3. 67.

    What does the man recommend doing?

    • AUsing a larger box
    • BPurchasing insurance
    • CChoosing a faster service
    • DRepackaging the samples

Question group 1368 – 70

Questions 68-70.

  1. 68.

    Why has the woman come to Coastline Energy?

    • ATo set up electricity for a new home
    • BTo arrange a moving service
    • CTo pay an outstanding bill
    • DTo report a power outage
  2. 69.

    What does the woman also ask the man to arrange?

    • AReceiving paper bills by mail
    • BPaying her bills automatically each month
    • CRescheduling her move-in day
    • DCombining several accounts into one
  3. 70.

    Look at the graphic. Which line of the form did the man correct?

    • ALine 1
    • BLine 2
    • CLine 3
    • DLine 4

Part 4 — Talks

Listening · 16 min · 30 questions

Question group 171 – 73

Questions 71-73.

  1. 71.

    What type of business is being advertised?

    • AA restaurant
    • BA clothing store
    • CA fitness studio
    • DA hair salon
  2. 72.

    What is the purpose of the advertisement?

    • ATo promote a new business location
    • BTo advertise a job opening
    • CTo describe a class schedule
    • DTo promote a charity event
  3. 73.

    What is offered to people who register during the first week?

    • AA gift card
    • BA discounted membership
    • CA free personal training session
    • DA free one-week trial

Question group 274 – 76

Questions 74-76.

  1. 74.

    What type of event is being announced?

    • AA store's grand opening
    • BA cooking demonstration
    • CA clearance sale
    • DA food-sampling event
  2. 75.

    What do the listeners need to do to receive a discount?

    • AShow a membership card
    • BBuy several cheeses
    • CGo to the tasting counter
    • DSample a cheese
  3. 76.

    What will the listeners most likely do next?

    • APay at a checkout counter
    • BReturn a membership card
    • CGo to a particular part of the store
    • DLeave before closing time

Question group 377 – 79

Questions 77-79.

  1. 77.

    Who most likely are the listeners?

    • AOffice employees
    • BIT technicians
    • CHotel guests
    • DBuilding maintenance workers
  2. 78.

    What change is the speaker announcing?

    • AA change in daily office hours
    • BA new system for booking meeting rooms
    • CA relocation of the main office
    • DA new set of parking rules
  3. 79.

    What does the speaker suggest?

    • AFilling out a sign-up sheet
    • BContacting a manager for help
    • CAttending a training session
    • DPurchasing new software

Question group 480 – 82

Questions 80-82.

  1. 80.

    Why is the speaker calling?

    • ATo reschedule a meeting
    • BTo offer someone a job
    • CTo request some documents
    • DTo arrange a job interview
  2. 81.

    What does the speaker ask the listener to bring?

    • AIdentification documents
    • BSamples of previous work
    • CA signed contract
    • DAn application form
  3. 82.

    What does the speaker imply when she says, "the position has attracted a lot of interest"?

    • AThe position has been filled
    • BMany people will attend the interview
    • CThe listener should reply soon
    • DThe salary will be higher

Question group 583 – 85

Questions 83-85.

  1. 83.

    What does the speaker praise the staff for?

    • ARecruiting new customers
    • BAchieving a sales record
    • CWorking well together
    • DSetting up new displays
  2. 84.

    What kind of business does the speaker most likely work for?

    • AA garden center
    • BA flower delivery service
    • CA grocery store
    • DA home decor shop
  3. 85.

    What does the speaker mean when he says, "it's posted on the board in the break room"?

    • AHe will set up the displays himself.
    • BStaff should look at the plan he prepared.
    • CHe wants suggestions about the design.
    • DThe break room will be reorganized.

Question group 686 – 88

Questions 86-88.

  1. 86.

    Who most likely will receive this message?

    • AA delivery driver
    • BA customer service agent
    • CA salesperson
    • DA warehouse worker
  2. 87.

    What does the speaker mean when she says, "this isn't what I ordered"?

    • AShe wants the store to correct her order.
    • BShe is concerned about a shipping delay.
    • CShe is unsure whether she likes the item.
    • DShe thinks she was overcharged.
  3. 88.

    What does the speaker say she can do after five o'clock?

    • AReturn to the store
    • BSend a payment
    • CPick up a package
    • DReceive a phone call

Question group 789 – 91

Questions 89-91.

  1. 89.

    What does the speaker mean when he says, "nobody here has to be an artist"?

    • AHe needs experienced helpers.
    • BThe class is only for professionals.
    • CHe is disappointed with the group's work.
    • DPrior skill is not required.
  2. 90.

    What is the topic of the workshop?

    • AA painting exhibition
    • BA hands-on craft class
    • CA cooking demonstration
    • DA community meeting
  3. 91.

    What are the listeners instructed to do?

    • ABring their own tools
    • BCollect an apron
    • CStand next to the kiln
    • DSign an attendance sheet

Question group 892 – 94

Questions 92-94.

  1. 92.

    What type of business does the speaker most likely work for?

    • AA freight transportation company
    • BA telecommunications company
    • CA commercial bank
    • DA catering business
  2. 93.

    What does the speaker imply when he says, "I'm not sure the rest of us will ever quite manage to fill his shoes"?

    • AThe team must hire a replacement soon.
    • BHe is unsure who will take over Gordon's duties.
    • CThe other employees need more training.
    • DGordon will be very difficult to replace.
  3. 94.

    What does the speaker ask the listeners to do?

    • AAttend a reception
    • BContribute money for a gift
    • CPresent a gift to Gordon
    • DShare a memory of Gordon

Question group 995 – 97

Questions 95-97.

  1. 95.

    What does the speaker instruct the listeners to wear?

    • AProtective eyewear
    • BA pair of gloves
    • CA hard hat
    • DA visitor badge
  2. 96.

    What does the speaker say about the Redbank plant?

    • AIt recently received an industry award.
    • BIt is the company's newest facility.
    • CIt produces more vehicles than any other company location.
    • DIt offers tours every day.
  3. 97.

    Look at the graphic. What time is this talk most likely being given?

    • AAt 9:00 A.M.
    • BAt 9:45 A.M.
    • CAt 10:30 A.M.
    • DAt 11:15 A.M.

Question group 1098 – 100

Questions 98-100.

  1. 98.

    What kind of business does the speaker most likely represent?

    • AA car rental agency
    • BAn automobile repair shop
    • CA taxi service
    • DA parking garage
  2. 99.

    Look at the graphic. What is the daily rate for the listener's reserved vehicle?

    • A$38.00
    • B$45.00
    • C$51.00
    • D$58.00
  3. 100.

    What does the speaker remind the listener to bring?

    • AA printed copy of a confirmation e-mail
    • BA completed rental form
    • CA parking permit
    • DA driver's license and a payment card

Part 5 — Incomplete Sentences

Reading · 20 min · 30 questions

Question group 1101 – 130

Questions 101-130.

  1. 101.

    Throughout the onboarding program, new hires develop _____ habits that streamline their daily tasks.

    • Aproductive
    • Bproducts
    • Cproduce
    • Dproduces
  2. 102.

    The building manager will not authorize ___ renovations until the annual budget has been finalized.

    • Abetween
    • Bany
    • Cwhether
    • Dwhich
  3. 103.

    The recently expanded support team will _____ international clients across several different time zones.

    • Acommunicate
    • Bassist
    • Ccooperate
    • Dcollaborate
  4. 104.

    Guests visiting the newly opened lounge at Glenwater Airport can enjoy a wide selection of _____ amenities before boarding.

    • Arecreational
    • Breluctant
    • Ceventual
    • Dhopeful
  5. 105.

    Customers who visited the reopened Brindle bookshop last weekend seemed ____ by the expanded selection of titles.

    • Apleased
    • Bpleasingly
    • Cplease
    • Dpleasure
  6. 106.

    Attendees _____ register before noon will receive a printed name badge and a complimentary lunch voucher.

    • Awhom
    • Bwhose
    • Cwhichever
    • Dwho
  7. 107.

    During the final stage of hiring, applicants at Crestline Consulting must provide three professional _____ who can speak to their qualifications.

    • Aportfolios
    • Bcredentials
    • Creferences
    • Dtestimonials
  8. 108.

    Ms. Delacroix has exceeded her monthly sales targets every quarter _____ transferring to the Ravensworth branch last spring.

    • Auntil
    • Bsince
    • Cupon
    • Donto
  9. 109.

    Mr. Osei _____ a daily report of each delivery to the regional office.

    • Aposting
    • Bwas posted
    • Cpost
    • Dposts
  10. 110.

    The selection committee will review three competing proposals before ___ on a final vendor.

    • Areporting
    • Bdeciding
    • Crelying
    • Dfocusing
  11. 111.

    The lobby elevators at Westland Tower will be unavailable this weekend _____ the maintenance crew must replace several worn cables.

    • Atherefore
    • Bdue to
    • Cbecause
    • Dyet
  12. 112.

    The garden center takes on extra staff every spring because demand for its plants and outdoor supplies tends to be strongly _____ throughout the year.

    • Aseasonal
    • Bperiodic
    • Cfrequent
    • Dbrief
  13. 113.

    _____ that the new ticketing system has already been installed, visitors to the Halden Museum can enter the main galleries without waiting in line.

    • AWhereas
    • BConsidering
    • CProvided
    • DAlthough
  14. 114.

    The Verdano refrigerator combines a generous storage capacity with a _____ compact exterior.

    • Asurprising
    • Bsurprisingly
    • Csurprise
    • Dsurprises
  15. 115.

    Thanks to the upgraded insulation at Elmwood Court, tenants reported noticeable _____ in their monthly heating costs throughout the winter.

    • Areductions
    • Bincrements
    • Cprovisions
    • Dimpressions
  16. 116.

    Although the front desk can _____ requests immediately, every reservation must be confirmed by email.

    • Aprocesses
    • Bprocessed
    • Cprocess
    • Dprocessing
  17. 117.

    Mr. Petrov confirmed that the brochures would be printed in time for _____ presentation.

    • Ahim
    • Bhe
    • Chimself
    • Dhis
  18. 118.

    Responses entered into the system after the survey closed are not _____ in the totals displayed.

    • Areflect
    • Breflects
    • Creflected
    • Dreflecting
  19. 119.

    The workshop developed by Ms. Renaud is recommended for _____ seeking to sharpen their presentation skills.

    • Awhich
    • Bwhose
    • Ceither
    • Dthose
  20. 120.

    After reviewing the strong turnout at last week's tasting event, the owners feel _____ confident that the new menu will succeed.

    • Afairly
    • Bfair
    • Cfairness
    • Dfairest
  21. 121.

    The store manager will contact each supplier this afternoon _____ the delayed shipments before the weekend sale.

    • Aconfirms
    • Bhad confirmed
    • Cto confirm
    • Dconfirmation
  22. 122.

    Parcels left at the reception desk will be returned to their sender ____ they remain unclaimed after thirty days.

    • Aas
    • Bif
    • Cso
    • Dto
  23. 123.

    Since its launch in March, the redesigned QuickCart checkout page has produced a noticeable _____ in customer satisfaction.

    • Aimprove
    • Bimproving
    • Cimproved
    • Dimprovement
  24. 124.

    Timberline Hardware's new assembly guide has proven extremely _____ to customers tackling their first home improvement project.

    • Avaluable
    • Bvalue
    • Cvaluably
    • Dvaluation
  25. 125.

    The supervisory role ____ the new sales division was created especially for Mr. Nakamura.

    • Ain
    • Bof
    • Con
    • Dto
  26. 126.

    The service clerk at Halbrook Tool Rental promised to process the deposit refund _____ five business days.

    • Aafter
    • Buntil
    • Cover
    • Dwithin
  27. 127.

    Larkwing Travel is recognized _____ the region as a dependable provider of affordable holiday packages for busy families.

    • Abetween
    • Bamong
    • Ctoward
    • Dthroughout
  28. 128.

    Employees who wish to update _____ contact details should notify the personnel office before the end of the month.

    • Athey
    • Bthemselves
    • Ctheirs
    • Dtheir
  29. 129.

    Because the free airport shuttle departs every ten minutes throughout the day, guests _____ wait long for a ride to the terminal.

    • Anearly
    • Bmostly
    • Ckindly
    • Dseldom
  30. 130.

    Marlowe Retail Group, Inc., will be _____ its first customer loyalty program in June.

    • Acollecting
    • Brewarding
    • Claunching
    • Drenewing

Part 6 — Text Completion

Reading · 10 min · 16 questions

Question group 1131 – 134

Questions 131-134.

Library Reopens (14 March)–The Ashcombe Public Library welcomed residents back on Monday, 11 March, following a renovation that lasted almost seven months. ___131___. Its main reading room has been enlarged to seat nearly twice as many visitors as it did previously, and a quiet study area has been added on the upper level. The entire project was ___132___ financed through a combination of municipal funds and private donations from local businesses. ___133___, the library now provides a dedicated children's wing and expanded internet access on every floor. Staff members expect the newly modernized ___134___ to serve the growing community for many years to come.

  1. 131.
    • AA used-book sale will be held in the lobby throughout the spring
    • BThe library will close early on public holidays this year
    • CA nearby community center underwent similar work last year
    • DThe renovation has transformed nearly every part of the building
  2. 132.
    • Alarger
    • Blargeness
    • Clarge
    • Dlargely
  3. 133.
    • AInstead
    • BAs a result
    • CIn addition
    • DNevertheless
  4. 134.
    • Afacility
    • Bappointment
    • Ccollection
    • Dcelebration

Question group 2135 – 138

Questions 135-138.

Oakhurst Public Parking Garage: New Mobile Payment Option We are pleased to announce that drivers at the Oakhurst Public Parking Garage can now pay for parking through our new mobile application, SpotSwift. Contactless payment has become remarkably ___135___ among daily commuters, so we encourage every visitor to download the application today. Once it is installed and linked to a card, your parking fee ___136___ automatically each time you leave through the exit lane. After every visit, the app will also send you a ___137___ confirming the amount charged and the date of your stay. Cash and card payments will of course remain available at the pay stations near each exit. ___138___.

  1. 135.
    • Apopularity
    • Bpopular
    • Cpopularize
    • Dpopularly
  2. 136.
    • Ais charging
    • Bhad been charged
    • Cwill be charged
    • Dwas charged
  3. 137.
    • Areceipt
    • Bpayment
    • Clocation
    • Dreminder
  4. 138.
    • AThe main garage entrance will be repainted during the coming public holiday weekend
    • BWe sincerely appreciated your patience throughout last month's major renovations
    • CMonthly parking permits can now be purchased directly at the main office window
    • DWhichever payment method you prefer, our goal is to make parking here more convenient

Question group 3139 – 142

Questions 139-142.

October 3 By Cora Whitfield Silver Fern Coffee Roasters has relocated its production to a larger facility at the northern edge of Halloway. ___139___. That warehouse, which had stood empty for two years, offers roughly three times the roasting capacity of the company's original site. The added space now allows the roastery to process bulk orders that it once had to turn away. ___140___, the business can supply several regional grocery chains that had requested larger volumes. Founder Dominik Farrow said the roastery ___141___ to double its monthly output within a year. To keep pace with demand, the company has begun the ___142___ of eight additional staff, with interviews scheduled for next week.

  1. 139.
    • AThe founder first began roasting beans in a rented cafe kitchen
    • BIt is the second time the roastery has moved in five years
    • CConstruction of the new building will not be completed until spring
    • DThe roastery has taken over a disused warehouse on Kestrel Road
  2. 140.
    • AAs a result
    • BIn addition
    • CNevertheless
    • DMeanwhile
  3. 141.
    • Aconvinces
    • Baims
    • Cthreatens
    • Dadmits
  4. 142.
    • Arecruiter
    • Brecruitment
    • Crecruits
    • Drecruiting

Question group 4143 – 146

Questions 143-146.

Brightloft Coworking, located in the heart of Dunmore, is pleased to announce its new Flexible Desk membership, now open for enrollment. Unlike a traditional lease, this plan lets you pay only for the days you actually use, so your costs match your schedule. The membership ___143___ members access to more than a dozen shared meeting rooms, along with fast internet and unlimited printing. During each visit, you and your colleagues can promote ___144___ to the freelancers and founders working nearby. Because demand is highest between nine and five, most members reserve a desk for only part of the ___145___. Whether you are a freelancer, a remote employee, or the owner of a growing team, Brightloft has room for you. ___146___.

  1. 143.
    • Adelivers
    • Breserves
    • Cgrants
    • Drewards
  2. 144.
    • Ayourselves
    • Byourself
    • Cyour
    • Dyou
  3. 145.
    • Aweek
    • Bday
    • Cbuilding
    • Dyear
  4. 146.
    • AOur rooftop café will host a live jazz night with local musicians this coming Friday
    • BAttendance at our regular lunchtime workshops declined slightly over the last winter
    • CEnroll on our website in minutes, or drop by the front desk to begin your membership today
    • DThis ground-floor lounge is by far the most spacious shared area in our building

Part 7 — Reading Comprehension

Reading · 45 min · 54 questions

Question group 1147 – 148

Questions 147-148.

The Copper Kettle Cafe — Introducing the Kettle Club! Membership is completely free. Sign up at our front counter or through the Copper Kettle mobile app. Everyday Members Earn 5 points for every drink you buy. Enjoy a complimentary treat during your birthday month. Signature Members Receive a 10 percent discount on all bakery items. Get early access to each new seasonal menu. Signature Members may also order a personalized travel mug for a one-time charge of 12 dollars. Points expire twelve months after they are earned. Questions? Message us anytime through the app.

  1. 147.

    What is indicated about the Kettle Club?

    • AIt gives all members a discount on baked goods
    • BIt can be joined in more than one way
    • CIt offers members a treat every month
    • DIt lets members redeem points indefinitely
  2. 148.

    Which Kettle Club benefit is NOT provided at no cost?

    • APoints earned on drink purchases
    • BA customized travel mug
    • CA treat during a member's birthday month
    • DEarly access to a new seasonal menu

Question group 2149 – 150

Questions 149-150.

From: members@ashfieldrec.org To: hcorbin@quickmail.net Date: 3 March Subject: Temporary pool closure and how to keep swimming Dear Ms. Corbin, We are writing to let you know that the swimming pool at Ashfield Community Recreation Centre will be closed for a short period while essential maintenance is carried out on the water filtration system. Closure begins: 10 March Pool reopens: 24 March Alternative site: Northbrook Leisure Pool Available hours: 6:00 A.M. to 9:00 P.M. Your membership reference: AC-40712 To swim during this period, simply present your membership reference at the front desk of Northbrook Leisure Pool, and staff will admit you straight away. Should you have any questions, please call our helpline on 555-0148. Ashfield Membership Team

  1. 149.

    Why was the e-mail sent to Ms. Corbin?

    • ATo inform her that a facility will be out of use for a while
    • BTo let her know that opening hours have changed
    • CTo encourage her to join a new fitness program
    • DTo confirm that her membership has been renewed
  2. 150.

    What are members asked to do?

    • AShow their membership reference at the alternative pool
    • BMove permanently to the other branch
    • CReport a fault with the filtration system
    • DTelephone to book a replacement swim session

Question group 3151 – 152

Questions 151-152.

By Rosanne Villalobos THISTLETON (6 February)—Larchmere Print and Packaging will move its operations to a larger site north of town, the firm confirmed this week. Its Wesley Street premises can no longer hold the presses needed to meet rising orders for folded cartons. The new building at Hollowbrook Industrial Park offers 4,200 square meters, nearly twice the present production area. "We have been turning work away for want of room for a fourth press," said Ingrid Solberg, the operations manager. "How orders are taken and handled will not alter, and no counter post will be lost." The handover will proceed in three stages. In the first, beginning on 2 March, contractors will fit out the new building. In the second, from 20 April, company engineers will move the presses across, and although production will pause briefly, no order deadline will be affected. In the third, beginning on 1 June, the order collection point will transfer to Hollowbrook. Ordering by telephone or through the online portal remains unchanged, as do current prices and counter opening hours. The one difference for customers is that from the third stage, finished work must be collected at Hollowbrook rather than on Wesley Street. The firm also plans to hire 12 production staff. Applications close on 21 February and should be sent to its personnel office.

  1. 151.

    When will the company's printing machinery be moved to Hollowbrook Industrial Park?

    • AOn 21 February
    • BOn 2 March
    • COn 20 April
    • DOn 1 June
  2. 152.

    According to the article, what will change for the firm's customers?

    • ASend orders in by a different method
    • BAllow extra time for delayed deadlines
    • CPick up finished items at another address
    • DCome to the counter at revised hours

Question group 4153 – 154

Questions 153-154.

Marisol Duarte (2:10 P.M.): Hi Gregor, is the Prescott order finished? I checked it this morning but it wasn't ready. Gregor Halloran (2:12 P.M.): Not quite. Everything is printed, but the covers still need laminating. Marisol Duarte (2:13 P.M.): Why is it behind? Gregor Halloran (2:14 P.M.): The laminator jammed earlier and I had to stop and clean it out. Marisol Duarte (2:16 P.M.): I'll phone Mr. Prescott and explain the delay. Gregor Halloran (2:17 P.M.): Good idea. Tell him he can collect it at the front counter by four o'clock. Marisol Duarte (2:18 P.M.): Will do, thanks. Can you have it done by then? Gregor Halloran (2:19 P.M.): Sure, no trouble at all.

  1. 153.

    At 2:16 P.M., what does Ms. Duarte mean when she writes, "I'll phone Mr. Prescott"?

    • AShe will announce a new store policy to a coworker
    • BShe will thank Mr. Prescott for completing the work
    • CShe will ask other staff to help with the order
    • DShe will tell the customer the order is delayed
  2. 154.

    What will Mr. Halloran most likely do next?

    • ATidy the front counter
    • BFinish laminating the covers
    • CCheck the order's status again
    • DTelephone the client himself

Question group 5155 – 157

Questions 155-157.

From: Lorna Beckett To: All Third-Floor Staff Date: September 30 Subject: Relocation to the Seventh Floor Hello, everyone, Our department has grown steadily this year, and to give everyone more room we will be relocating from the third floor to the seventh floor on Saturday, October 5. The move itself will begin at 8 A.M. Please complete the following before you leave on Friday: 1. Clear all personal items from your desk and cabinets by the end of the day on Friday, October 4. 2. Pack your belongings into the boxes provided and flag any fragile items with a colored sticker. 3. Label each box with your name and your new seat number. Please note: The company will provide packing boxes, tape, and colored stickers at the third-floor reception desk. There is no need to purchase any of these materials yourself. I have also arranged for a professional moving crew to carry all furniture and equipment upstairs. Finally, please reply to this message by 5 P.M. on Friday, October 4, to confirm how many boxes you will need, so that we can distribute them in advance. Thank you for your cooperation, Lorna Beckett, Office Operations Manager

  1. 155.

    What is suggested about Ms. Beckett's department?

    • AIt is currently located on the seventh floor.
    • BIts employees will move the furniture themselves.
    • CIt has increased in size this year.
    • DIt will spread across several floors.
  2. 156.

    What does Ms. Beckett ask staff to do?

    • APurchase their own packing materials.
    • BCarry the furniture to the new floor.
    • CPut a colored sticker on every box.
    • DReport how many boxes they need.
  3. 157.

    The word "flag" in the list of steps is closest in meaning to

    • Awave
    • Bweaken
    • Clower
    • Dmark

Question group 6158 – 160

Questions 158-160.

From: Ambrose Court Hotel To: Nadia Kowalczyk Date: Tuesday, 24 September Subject: How was your stay? Dear Ms. Kowalczyk, Thank you for choosing Ambrose Court Hotel for your recent visit. We hope that the two nights you spent with us were comfortable and that everything met your expectations. We would value your feedback and invite you to complete a brief online survey that covers the main aspects of your stay. It should take no more than five minutes to finish. The survey asks about the following: The ease of the check-in and check-out process The cleanliness and comfort of your room The quality of the breakfast served each morning The friendliness of our reception staff Your experience at our spa and wellness area To take part, please follow these steps: Click the link at the bottom of this message. You will be directed to our survey partner, OpinionStream, where you can enter your booking reference. Answer each question and select "Submit" when you have finished. As a thank-you, every guest who submits the survey by 15 October will receive a voucher for 20 percent off a future stay. The voucher is valid for six months and cannot be used together with our seasonal rate reductions. A new guest loyalty program will also be introduced later this year, and voucher holders will be enrolled in it at no cost. With warm regards, Miriam Halstead Guest Relations Manager, Ambrose Court Hotel

  1. 158.

    Who most likely is Ms. Kowalczyk?

    • AA member of the hotel's staff
    • BAn employee of the survey provider
    • CA professional in the travel industry
    • DA recent guest of the hotel
  2. 159.

    The word 'covers' in paragraph 1, line 4, is closest in meaning to

    • Aconceals
    • Btravels
    • Cpays for
    • Daddresses
  3. 160.

    What does the e-mail suggest about Ambrose Court Hotel?

    • AIt offers reduced rates during certain seasons.
    • BIt has run a loyalty program for years.
    • CIt does not have a spa area.
    • DMs. Kowalczyk stays there regularly.

Question group 7161 – 163

Questions 161-163.

HARTWELL (12 September)— The Hartwell Growers' Market is opening a second trading location to keep up with rising demand. — [1] —. Over the past year, the Saturday market has welcomed an average of more than 4,000 shoppers each week, roughly double the number recorded two years earlier. The market has operated on Meadow Street for eight years, where 25 stalls sell fresh produce, baked goods, and crafts every Saturday morning. Organizers say the growth is largely the result of several new farms joining from the surrounding valley, which has widened the range of goods on offer and drawn visitors from neighboring towns. To ease the crowding, a second market will open at Cranford Square, close to the town's central bus stop. — [2] —. The new site will run on Wednesdays and Thursdays from 9 a.m. to 3 p.m., with room for up to 40 stalls, and sellers will pay a rental fee of 20 dollars per day. "The weekday market means that people who work on weekends can finally buy fresh vegetables and bread from local producers," said Beatrice Nolan, director of the Hartwell Community Market Association. — [3] —. Samuel Ortega, who sells honey and preserves at the Meadow Street site, added that the extra days would help him reach customers he had never met before. The association hopes to add a covered seating area for the colder months and is already considering a third location on the eastern edge of town. — [4] —.

  1. 161.

    What is the main purpose of the article?

    • ATo explain a single fee charged to participating sellers
    • BTo report a broad trend affecting markets across the region
    • CTo examine why additional farms have joined the market
    • DTo announce a popular market's opening of a second site
  2. 162.

    According to the article, what does the new weekday market allow some shoppers to do?

    • ASell their goods to a wider group of buyers
    • BRent a stall at a reduced weekend rate
    • CBuy fresh local food on days they are not working
    • DPurchase produce from farms in the surrounding valley
  3. 163.

    In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Its position beside the busy transport hub is expected to make the site easy to reach for people traveling to and from work."

    • A[1]
    • B[2]
    • C[3]
    • D[4]

Question group 8164 – 167

Questions 164-167.

Home | How It Works | Membership | Report a Problem Castleford Bike Share Two Wheels, One City Castleford Bike Share lets residents borrow a bicycle from one docking station and leave it at any other. Bikes are available around the clock at more than 40 docking stations spread across the city, and stations are checked and restocked each morning. How It Works Step 1: Create an account online and choose a plan. Step 2: At any station, tap your member card at the kiosk. The kiosk is run entirely by the app, so no staff are on site. Step 3: Take the unlocked bike and ride wherever you like. The first 45 minutes of every trip are free, and longer trips add a small charge. Step 4: Return the bike to any open dock and press the lock button to end your trip. Membership Options Riders must be at least 16 years old. Registration is completed entirely online, and each member unlocks bikes using either the member card or the mobile app. Report a Problem If a bike is damaged or a dock will not release, open the app and tap the Report a Fault button to send us a short online form. Our team reviews these reports throughout the day. To recover a lost item, telephone the operations center during office hours.

  1. 164.

    In the How It Works section, the word "run" is closest in meaning to

    • Aoperated
    • Bmoved
    • Cprinted
    • Dcontinued
  2. 165.

    What is NOT stated about riders?

    • AThey must meet a minimum age.
    • BThey sign up over the internet.
    • CThey can unlock a bike with a card or a phone app.
    • DThey ride as part of a group.
  3. 166.

    What is indicated about Castleford Bike Share?

    • AIt is hiring new staff.
    • BIt sells bicycles to its members.
    • CIt services its docking stations every day.
    • DIt runs offices in several parts of the city.
  4. 167.

    According to the page, how can a rider report a damaged bike?

    • ABy filling out a printed form
    • BBy submitting a form in the mobile app
    • CBy sending an e-mail
    • DBy telephoning the operations center

Question group 9168 – 171

Questions 168-171.

From: Coralie Fenwick To: Bernard Colton Subject: Service Visit Confirmation Date: 6 June Case Reference: SV-20418 Dear Mr. Colton, Thank you for contacting us about the two-door convection oven that has stopped reaching its set temperature during service. — [1] —. We understand how disruptive a fault like this can be, and we have arranged an inspection for you as soon as possible. — [2] —. Your appointment is confirmed for Thursday, 12 June, with arrival expected between 8:00 A.M. and 10:00 A.M., and the visit will be carried out by Owen Radcliffe. — [3] —. The inspection usually takes about ninety minutes. Before he arrives, please clear the area around the oven so that the unit can be reached easily, and make sure a member of your staff is present to describe the fault and to confirm your opening hours. Doing so will help us finish the work with the least possible disruption to your kitchen and your customers. A call-out charge of 65 dollars applies; however, this charge will be waived if the oven is still covered by the manufacturer's warranty. — [4] —. If you have any questions before the visit, please feel free to reply to this message. Kind regards, Coralie Fenwick Brightpan Commercial Kitchen Services

  1. 168.

    Who most likely is Mr. Colton?

    • AAn equipment repair technician
    • BAn appliance manufacturer
    • CA service coordinator
    • DA restaurant operator
  2. 169.

    What problem did Mr. Colton report?

    • AAn error on a recent service invoice
    • BAn oven that fails to reach the correct temperature
    • CA conflict with the scheduled appointment time
    • DA problem with the manufacturer's warranty coverage
  3. 170.

    What is Mr. Colton asked to do before the visit?

    • AEnsure the equipment is accessible and a staff member is available
    • BCarry out the necessary repair work without assistance
    • CPay the full call-out charge ahead of the visit
    • DRenew the oven's warranty with the manufacturer
  4. 171.

    In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "He will bring the replacement parts most commonly required for this type of fault."

    • A[1]
    • B[2]
    • C[3]
    • D[4]

Question group 10172 – 175

Questions 172-175.

Thornhedge Nursery Welcomes Visitors to Its Second Store ARDENFORD (14 March) - Thornhedge Nursery, a family-run garden business known across the region for its wide selection of shrubs and flowering plants, has opened a second store on Wexley Lane in Ardenford. The business began eleven years ago as a single stall selling potted herbs at a weekend market. Yvonne Castellan, who started Thornhedge and continues to oversee its day-to-day operations, said the company's steady growth had come from modest beginnings. "We had only a small table and a few dozen plants when we opened," she recalled . "Every step since then has been guided by what our customers ask us for, and this new store is the clearest sign yet of how far that has taken us." The Ardenford store occupies a converted warehouse and features a bright indoor display hall, a covered courtyard for larger trees, and a separate room set aside for teaching. Wide aisles allow visitors to move easily between the seasonal arrangements, and a central advice counter is staffed throughout the day so that shoppers can ask about plant care before they buy. The new location also introduces a program of hands-on planting workshops, something the first store was never able to accommodate. Sessions are held twice each week, and each one is limited to sixteen participants so that staff can give individual attention. Topics range from container gardening to the care of indoor foliage. The store is open every day except Tuesday, from nine in the morning until six in the evening. General entry carries no charge, and throughout the opening month the nursery is offering each visitor a complimentary young seedling to take home. "A garden center should be a place where people feel welcome to learn, not only to buy," Ms. Castellan said. "I hope this store gives our neighbours somewhere to spend an afternoon and to leave with something they have grown themselves."

  1. 172.

    Where would the article most likely appear?

    • AIn a gardening supply catalog
    • BIn a horticultural training manual
    • COn a real estate listings Web site
    • DIn a local community newspaper
  2. 173.

    The word 'recalled' in paragraph 2, line 4, is closest in meaning to

    • Areturned
    • Bwithdrew
    • Cremembered
    • Dsummoned
  3. 174.

    What is indicated about Ms. Castellan?

    • AShe personally teaches the planting workshops
    • BShe expects the workshop program to expand
    • CShe once worked as a professional gardener
    • DShe established the nursery herself
  4. 175.

    What is suggested about the Ardenford store?

    • AIt has begun selling many new product categories
    • BSome visitors can receive a plant at no charge
    • CIt guarantees each visitor a place in a workshop
    • DIts new building still requires renovation

Question group 11176 – 180

Questions 176-180.

Brayton Theatre Company Unveils Ambitious New Season Regional troupe reports record attendance as it prepares to expand MILLBROOK (July 18)—The Brayton Theatre Company will raise the curtain on its new season on September 12 with a fresh slate of six productions. Patrons are encouraged to reserve their seats without delay through the company's website at www.braytontheatre.org/season, where the complete performance schedule has been posted. The announcement follows a period of remarkable growth. Attendance at Brayton performances has risen by roughly forty percent over the past four seasons, a trend the company attributes to its broadened programming and its lower ticket prices. "We have watched our audience grow steadily year after year, and this season is our way of thanking them for their loyalty," said artistic director Colette Ramsay. To accommodate the larger crowds, Brayton will open a second performance space, the Pennington Stage, next season at the northern end of the Millbrook Arts District. Until that facility is ready, every production will continue to be staged at the company's existing home, the Aldridge Stage, at the southern end of the district. ---------------------- BECOME A BRAYTON SUBSCRIBER Plan Annual Price Included Benefits Curtain $60 Tickets to any two productions of your choice; a printed season newsletter Encore $120 Tickets to four productions; ten percent off any additional tickets; an invitation to the opening-night reception Premiere $220 Tickets to all six productions; an invitation to the opening-night reception; a guided backstage tour; priority reserved seating on the new Pennington Stage To enroll, visit www.braytontheatre.org/season and enter the promotion code LAUNCH25 at checkout to lock in the introductory rate. Subscribers may add guest passes for companions at $15 each. All reception guests are invited to gather in the lobby of the Aldridge Stage at 6:30 p.m. on September 12, before the opening performance begins. Introductory rates are available only through August 31.

  1. 176.

    What does the article encourage patrons to do?

    • AReview the newly posted schedule
    • BEnroll in a subscription plan
    • CPurchase discounted tickets
    • DBook seats on the theater's website
  2. 177.

    According to the article, what has recently become larger?

    • AThe number of people attending performances
    • BThe number of productions offered
    • CThe company's ticket prices
    • DThe number of performance venues
  3. 178.

    What is true about some of the people who will attend the opening-night reception?

    • AThey must reply to a confirmation e-mail
    • BThey each paid $220 to subscribe
    • CThey will travel to the southern end of the district
    • DThey must be residents of Millbrook
  4. 179.

    What will happen at 6:30 P.M. on September 12?

    • AReception guests will gather in a lobby
    • BThe first performance will begin
    • CThe introductory rates will expire
    • DA backstage tour will take place
  5. 180.

    What is implied about the priority seating included with the Premiere plan?

    • AIt can be used during the coming season
    • BIt will not be available until next season
    • CIt is included with the lowest-priced plan
    • DIt applies to seating at the Aldridge Stage

Question group 12181 – 185

Questions 181-185.

Bracken Hill Conference Centre We are pleased to tell members that reserving a meeting room at Bracken Hill is about to become far simpler. Our new online booking service, the ReserveHub portal, lets your organization view available rooms and request a booking at any hour of the day, without telephoning our front desk or calling at reception. Available from 3 March The ReserveHub portal will open to all member organizations on 3 March. From that day onward, every meeting-room request must be made through the portal. Requests will no longer be accepted by telephone or in person at reception. How to reserve a room To secure a room, sign in to the portal using your member account, choose a room category and an event date, and then enter the number of people expected and the time slot you require. When you submit the request, the system records it and sends a confirmation summary to your registered email address, setting out the outcome of each request you have made. Conditions and limits Please submit each request at least five business days before the event date. Requests received later than this cannot be confirmed. Members may book rooms for up to forty people directly through the portal. Any event expected to draw more than forty people requires separate written approval from our events team before the booking will stand. Catering and audio equipment may be arranged as optional extras at the time of booking. Any questions may be sent to the Member Services Desk. Please contact Devan Marsh at the desk for help with your account or with your first reservation. ---------------------- Bracken Hill Conference Centre Booking Confirmation Summary Member organization: Kelvary Trade Guild Confirmation reference: CR-4820 Issue date: 21 March Inquiries: Member Services Desk (Devan Marsh) Request submitted Event date Room Time slot Expected attendees Status 10 March 24 March Rowan Room 9:00 a.m. to 11:00 a.m. 18 Confirmed 12 March 28 March Cedar Suite * 1:00 p.m. to 4:00 p.m. 32 Confirmed 11 March 27 March Juniper Hall 10:00 a.m. to 3:00 p.m. 60 Confirmed 20 March 24 March Alder Room 2:00 p.m. to 4:00 p.m. 25 Confirmed 17 March 4 April Birch Boardroom 9:00 a.m. to 12:00 p.m. 40 Confirmed * Catering has been arranged for this booking. Reservations that do not meet the conditions set out in the member bulletin, including the five-business-day requirement, will be withdrawn without further notice. Please keep this summary for your records.

  1. 181.

    According to the notice, what will happen on 3 March?

    • AThe center will begin offering catering to members
    • BA new events team will be formed
    • CA confirmation summary will be emailed to every member
    • DAn online booking service will become available
  2. 182.

    What is indicated about meeting-room requests?

    • AThey can be submitted only online
    • BThey must be made at least two days in advance
    • CThey are handled in person at the service desk
    • DThey need approval from the events team
  3. 183.

    In the notice, the word "draw" in the conditions section is closest in meaning to

    • Aillustrate
    • Bpull
    • Cwithdraw
    • Dattract
  4. 184.

    For which room will the Kelvary Trade Guild's booking most likely NOT be honored?

    • AAlder Room
    • BCedar Suite
    • CJuniper Hall
    • DBirch Boardroom
  5. 185.

    What did the Kelvary Trade Guild most likely do?

    • AIt obtained written approval for a large event
    • BIt reserved a room by telephoning the front desk
    • CIt arranged catering for all of its bookings
    • DIt canceled one of its reservations

Question group 13186 – 190

Questions 186-190.

Foxglove Craft Supply Invites Shoppers to the Workbench September 20 — For more than forty years, Foxglove Craft Supply has sold yarn, paint, clay, and countless other materials to the makers of Denbury. In all that time, however, the shop has never once offered guided classes of its own. That is about to change. Beginning next month, the store will run The Maker Sessions, a series of hands-on workshops in which shoppers can learn a new craft from start to finish and walk out with something they have made themselves. Delia Faust, who manages events at the store, said the idea came from customers themselves. "People buy the supplies and then tell us they are not quite sure where to begin," she said. "We wanted to give them a place to sit down, try something, and leave with a finished piece they made by hand." To introduce the program, Foxglove will hold a free taster afternoon on Saturday, October 5, when visitors can watch short demonstrations and ask questions at no cost. The paid sessions themselves begin on Saturday, October 19. Places are limited, and customers are encouraged to reserve a spot in advance, either through the store's Web page or at the customer desk. ---------------------- The Maker Sessions — Registration Form Please complete this form to reserve your place at a workshop. Name: Rosalind Pryce Date: October 6 E-mail: r.pryce@brightmail.com Telephone: (555) 0148 Please check your preferred session time (one only): [ ] Saturday, October 19 — 10:00 a.m. [x] Saturday, October 19 — 2:00 p.m. [ ] Saturday, October 26 — 10:00 a.m. [ ] Saturday, October 26 — 2:00 p.m. Please rate your crafting experience (1 = I have never tried, 5 = very experienced): ( 1 ) 2 3 4 5 What do you hope to make or learn? I would love to learn how to make my own scented candles to give as gifts. I have never made anything like this by hand before, so I am really starting from the very beginning. How did you hear about The Maker Sessions? My aunt has been attending candle-making and pottery workshops for years and is always talking about how much she enjoys them. When she heard that Foxglove was finally starting its own, she told me right away that I should sign up. ---------------------- Every session in The Maker Sessions includes all the materials you will need, so you can simply turn up and start creating. Session What you make Recommended level Length Materials Hand-Poured Candles Scented pillar candles Beginner 90 minutes Included Sculptural Candle Techniques Layered decorative candles Advanced 2.5 hours Included Introduction to Pottery A small clay bowl Beginner 2 hours Included Handmade Gift Cards A set of greeting cards Intermediate 90 minutes Included

  1. 186.

    What is the purpose of the article?

    • ATo announce that two shops have combined
    • BTo introduce a newly hired manager
    • CTo promote a new kind of service the store is offering
    • DTo explain how to reserve craft materials online
  2. 187.

    What does Ms. Pryce suggest in the registration form?

    • AShe has taken a craft workshop before
    • BShe is new to crafting
    • CShe prefers a morning session
    • DShe found out about the program from the store's Web page
  3. 188.

    What is most likely true about Ms. Pryce's aunt?

    • AShe is also a beginner at crafts
    • BShe works at a Foxglove store
    • CShe lives outside Denbury
    • DShe attended workshops run by other providers
  4. 189.

    Which session would be most suitable for Ms. Pryce?

    • AIntroduction to Pottery
    • BSculptural Candle Techniques
    • CHandmade Gift Cards
    • DHand-Poured Candles
  5. 190.

    What is indicated about all of the sessions in the table?

    • AThey are suitable for beginners
    • BThey provide the materials that participants need
    • CThey last ninety minutes
    • DThey are intended for experienced crafters only

Question group 14191 – 195

Questions 191-195.

To: All Members From: Louise Trevino Date: 4 March Subject: March skills workshop Dear Members, The Cadwell Business Association is pleased to invite you to our next member skills workshop, to be held at 6:30 P.M. on Thursday, 20 March, in the Marrick Conference Room at our main office. The session is free for all members, and no prior preparation is required. What to expect: - A ninety-minute session on planning and managing daily operations - A guided exercise based on real workplace examples - A question-and-answer period with the presenter - A printed planning toolkit for every participant to take home This month's session will be led by Desmond Attah, who served as operations director for eighteen years at Hartigan and Vale. Alongside that work, he co-runs a small print shop with his sister, and he gives three hours each week to the Bright Futures Coding Club. To reserve a place, please reply to this message no later than Monday, 17 March, so that we can confirm seating. Kind regards, Louise Trevino ---------------------- http://www.summitskills.co - Meet Our Presenters Interviewer: Welcome, Desmond. Could you tell our members a little about your professional background? Desmond Attah: Of course. I spent nearly two decades as an operations director at a commercial insurance provider, where I was responsible for coordinating the daily workflow across several busy departments. Interviewer: And where did your training begin? Desmond Attah: I completed a diploma in business administration at the Corley Institute, which gave me a solid foundation long before I ever managed a team. Interviewer: What will you focus on in your workshop for members? Desmond Attah: I will show participants simple, practical ways to plan their working day and keep projects on schedule, all without relying on extra software. ---------------------- **Bright Futures Coding Club** Do you know a young person who is eager to learn how technology really works? Join a growing program that helps them build genuine skills, one session at a time. How it works: - Open to students between the ages of 11 and 16 - No experience or equipment required - Every student is paired with a friendly mentor - Places are offered on a first-come basis Sessions run every Saturday morning throughout the school term. Last year we welcomed more than 300 young people to our sessions. The Bright Futures Coding Club is run entirely by volunteers, and our aim is simple: to help young people in our community gain practical coding skills that open doors to future study and work. To take part, or to offer your time as a mentor, sign up at www.brightfuturesclub.org.

  1. 191.

    What does the email indicate about Mr. Attah?

    • AHe runs a business with a family member.
    • BHe is currently employed at an insurance company.
    • CHe recently started his own print shop.
    • DHe earned his diploma together with a relative.
  2. 192.

    What will happen at the workshop?

    • AAttendees must prepare a task beforehand.
    • BParticipants will receive printed materials to keep.
    • CRefreshments will be served to guests.
    • DEach attendee will give a short presentation.
  3. 193.

    What type of business is Hartigan and Vale?

    • AA professional training academy
    • BA business membership association
    • CA commercial insurance company
    • DA commercial printing company
  4. 194.

    According to the advertisement, what is a goal of the Bright Futures Coding Club?

    • ATo donate equipment to local schools
    • BTo provide career counseling to students
    • CTo help young people build practical skills
    • DTo raise money for community projects
  5. 195.

    What most likely is Mr. Attah's connection to the Bright Futures Coding Club?

    • AHe is a paid staff member.
    • BHe is a financial donor.
    • CHe founded the club.
    • DHe is a volunteer.

Question group 15196 – 200

Questions 196-200.

From: Harriet Voss, Membership Coordinator To: Trevor Aldington Subject: Welcome to the Fernbrook Tool Library Date: 12 March Dear Mr. Aldington, Thank you for joining the Fernbrook Tool Library, a member-supported service that lends everyday equipment such as power drills, extension ladders, garden tools, and floor-cleaning machines. The library operates from a small workshop on Halbern Row in the Wexford district, and members may reserve items online at any time. Below are the main rules that apply to every reservation. 1. Each item may be borrowed for a maximum of fourteen days before it must be returned or renewed. 2. A refundable deposit equal to twenty percent of an item's replacement value is held for the length of the loan. 3. Items returned after the due date are subject to an overdue charge of two dollars per item per day. 4. Reservations covering fewer than three days must be approved in advance by a staff coordinator, as short loans require additional handling. 5. Members in good standing may borrow up to five items at one time at no additional charge. 6. All members receive one free equipment-safety workshop each year. If you intend to collect your items outside our staffed opening hours, please make sure you have activated your locker access code before arriving, as our counter staff will not be present to assist you. Kind regards, Harriet Voss ---------------------- Collection Point Weekday Hours Weekend Hours After-Hours Locker Same-Day Booking Cutoff Halbern Row Workshop 9:00 A.M. - 5:00 P.M. Closed No 2:00 P.M. Maple Street Depot 10:00 A.M. - 6:00 P.M. 9:00 A.M. - 1:00 P.M. Yes 3:00 P.M. Kingsley Park Shed 8:00 A.M. - 4:00 P.M. 8:00 A.M. - 12:00 P.M. Yes 1:00 P.M. Dorwin Court Annex 11:00 A.M. - 7:00 P.M. Closed No 4:00 P.M. ---------------------- Fernbrook Tool Library - Reservation Summary Member : Trevor Aldington Reservation Reference : TL-40518 Collection Point : Maple Street Depot Pickup Date and Time : Thursday, 18 April at 7:30 P.M. Return Date : Saturday, 20 April Status : Confirmed online - short-loan request approved by coordinator Reserved Items and Deposits - Cordless drill: $18.00 - Extension ladder: $24.00 - Pressure washer: $30.00 Total deposit held: $72.00 Please retain this summary. Questions may be sent to members@fernbrooktoollibrary.org.

  1. 196.

    According to the e-mail, how may members obtain the items they want?

    • ABy booking them through the Web site whenever they wish
    • BBy paying a regular membership fee
    • CBy visiting a large central store to select them
    • DBy reserving them at least three days ahead
  2. 197.

    According to the e-mail, what is included with membership?

    • AA price reduction for returning items early
    • BUnlimited borrowing of any number of items
    • COne free safety training session each year
    • DA waived deposit for good-standing members
  3. 198.

    According to the table, which collection point opens earliest on weekdays?

    • AKingsley Park Shed
    • BHalbern Row Workshop
    • CMaple Street Depot
    • DDorwin Court Annex
  4. 199.

    How did the Fernbrook Tool Library accommodate Mr. Aldington's reservation?

    • AIt reduced the deposit charged on his reserved items
    • BIt gave special approval for a loan of fewer than three days
    • CIt permitted a loan period longer than the usual maximum
    • DIt provided a free safety workshop with his booking
  5. 200.

    What is suggested about Mr. Aldington's planned pickup?

    • AHe reserved his items in person at the depot
    • BHe will arrive during the depot's weekend hours
    • CHe will take part in a training session when he collects
    • DHe will need to use his locker access code