TOEIC LR Collection 2 Test 8

From: Lucille Barrett To: Douglas Cavanaugh Date: March 4 Subject: Order 7431 Dear Mr. Cavanaugh, Order 7431, our quarterly order of copier supplies, arrived on Monday. By midday our clerk had been ___131___ each carton against the packing list. The paper arrived in full. However, the shipment held only two of the six boxes of ___132___ that we ordered. Two boxes will not cover the reports our staff print next week. Could you therefore arrange for the four missing boxes to be sent? ___133___. They must reach us ___134___ March 10, when the printing begins. Otherwise we must buy the balance locally. Please confirm the dispatch and bill us only for the two boxes received. One carton held desk lamps we never ordered. We have set it aside unopened. Please advise how to return it. Thank you. Sincerely, Lucille Barrett Office Manager

February 12 Ms. Beverly Moss Bellamy Consulting 318 Glenmore Avenue Millbrook, OH 45011 Dear Ms. Moss: Kellerman Property Management conducts a full-building evacuation drill at Ardmore Tower twice each year. ___135___. The alarm will sound, occupants will leave by the nearest stairwell, and an all-clear will follow once each floor has been checked. Beforehand, please brief your staff and clear the corridors. Stairwell doors must stay unobstructed to permit the orderly ___136___ of all occupants. Please also review the floor plan posted beside each elevator, which marks the courtyard ___137___ to serve as the assembly point. Elevators will be out of service during the drill, but telephone lines will operate as usual. Please consider ___138___ two members of your staff for the role of floor coordinator. The names you send us by February 27 will be posted in each lobby. Our office will train the coordinators. Thank you for your cooperation. Sincerely, Dennis Vandenberg Building Operations Manager

MEMO To: All Customer Service Staff From: Wendy Coburn, Center Manager Date: June 5 Subject: Additional paid days off Our spring renewal period ended last Friday, and call volume was the heaviest on record here. Even so, the team met every service target, and many of you worked extra shifts and longer hours. Results for each group ___139___ in a separate report. That report is being prepared now and will be posted on Monday. Two extra paid days off may now be taken on the ___140___ dates listed on the sign-up sheet in the break room. In recognition of that ___141___, every full-time agent is eligible. Please add your name and preferred date by June 20, after which unclaimed days lapse. ___142___. Anyone whose first choice is already full will be offered the next open date. Thank you again for handling the period so calmly. Questions may go to Victor Almeida in staffing.

From: Registration Office, Sutton Training Institute To: Daniel Zamora Date: April 9 Subject: Correction to your seminar confirmation Dear Mr. Zamora, On April 2 this office sent you a confirmation for the Effective Negotiation Seminar on May 6. One detail in that message was not correct. Our staff ___143___ your place in the afternoon program to Session B since that confirmation went out. Session B was the choice marked on your registration form. The replacement pass that is attached to this message is issued in ___144___ name and cannot be used by anyone else. ___145___. For that reason, please destroy it rather than bringing it on the day. The start time and the meeting building remain as previously advised. Please confirm before April 18 that the new pass has reached you. Otherwise your name cannot be added to the desk list. We apologize for this inconvenience. Thank you for your prompt ___146___. Sincerely, Evelyn Bruno Registration Office, Sutton Training Institute

Trenholm Office Systems Product Coverage Registration Record reference: PR-4827 Coverage attached to the purchase recorded below begins only after this record has been received and processed. Purchased item Item: Model TX-640 adjustable-height desk Order reference: 55-1902 Amount paid: $486 Date of purchase: April 4 Buyer Name: Ruth Nakamura Telephone: 555-0143 Place of intended use: business office Optional additions (mark any that apply) [X] Extended parts coverage, three additional years. Offered only for items kept at a business address. [ ] Periodic product information by mail. Sent four times a year to buyers who request it. I confirm that the entries above are correct and complete. Signature: Ruth Nakamura Date signed: April 22 To take effect, this record must reach us within 30 days of the date of purchase. Return it to the Registrations Desk, Trenholm Office Systems. For servicing appointments, call 555-0170.

Communications Support Office Changes to Internal Extension Numbers The internal extension numbers of the units listed below are being replaced during March. Employees should use the table to find the replacement number for each unit. Unit Current extension New extension Change date Purchasing 2410 3105 March 9 Payroll 2422 3118 March 23 Print Room 2437 3126 March 9 Staff Travel 2448 3140 March 23 Calls placed to a current extension will still reach the correct unit until March 31. Those numbers will not connect after that date. Printed desk listings showing the new numbers may be collected from the mail room on the fourth floor. Questions about this notice should be directed to the Communications Help Desk in Room 305.

Ingrid Wexler and Gordon Ibarra, Tuesday Ingrid Wexler (9:12 A.M.): The collection closes today. I'm buying the gift on my lunch break, so I need your fifteen dollars first. Gordon Ibarra (9:18 A.M.): I'm at the off-site training all day, back only at four fifteen. Should I transfer it to you? Ingrid Wexler (9:22 A.M.): No need. I'll cover your share. Leave the cash at reception on the second floor rather than at my desk. Your line for the card is due by three thirty. Gordon Ibarra (9:27 A.M.): Could I add my line at the send-off instead? Ingrid Wexler (9:29 A.M.): The card is sealed before then. Send your wording and I'll write it in. Gordon Ibarra (9:33 A.M.): Sending it now. Cash to reception this afternoon, and I'll be at Yolanda's send-off.

Northgate Garden Plots: March-October Season Plots | Charges | Enrolling | Rules Plots and Placement Plots come in three categories: compact, standard, and double. Growers who held a plot last season keep their current category. Applicants new to the program are placed only after walking the site with the plot coordinator, who assigns a category from the space then available. Staff clear all plots beforehand at no charge. What the Charge Covers One payment of $60 applies to every category and covers water at the standpipes, one compost delivery, and use of the shared tool shed. How to Enroll Submit the online form by March 6. No more than three growers may be named on one plot. Please note Not included: a lockable storage box. These are rented from the site office for $15 per season. Questions? Use the inquiry form. Parks Office.

Oakvale Business Journal — Workplace "We Would Rather Fill the Room," Says Braddock Instruments By Naomi Trask, Westbourne Beginning next month, the staff dining room at Braddock Instruments will sell midday meals to people employed by other businesses in the district. The arrangement will run as a trial. The room, which seats 240, has been open only to the company's own workforce since it opened. A renovation completed two years ago replaced the furniture and lighting, but it added no seats. Meal arrangements for Braddock Instruments employees are not affected. "Many of our production employees now divide the week between the plant and their homes, so our tables stand half empty at noon," said Bridget Ellsworth, the company's catering manager. "We would rather fill the room, and we hope word spreads among nearby offices." Visitors from other firms may enter from 12:45 P.M. until midday service closes at 2:00 P.M. The earlier stretch is not open to them, because that is when employees arrive in the greatest numbers. Meals will cost visitors $6 to $9, paid at a self-service point rather than charged to an employer. Service hours themselves are unchanged. The trial will run for six months, and the review outcome will be posted on the company's website.

To: All employees From: Staffing Office Date: March 14 Subject: Staff referral awards The referral program is now open for every position listed on our careers board. Filling openings this way costs far less than using an outside recruitment agency. --[1]--. To recommend someone, please follow the steps below. 1. Obtain the person's agreement before anything is sent to us. 2. Submit the recommendation with the reference code shown on the posting. 3. Include your own staff number in the message. --[2]--. A successful recommendation earns an award of 400 dollars. --[3]--. The first 150 dollars is released once the person is hired and your department manager confirms that the recommendation came from you. The remaining amount is paid afterward, and Marta Nystrom will notify you when it is due. That second payment is made only after the new employee completes six months of service. --[4]--. Anyone who has applied independently during the past twelve months cannot be counted as your recommendation. Ms. Nystrom also enters each payment on your monthly pay statement and can answer questions about the deductions applied to it. Interviews are arranged by the hiring team, so please do not contact candidates about scheduling. Gerald Moreau, Staffing Manager

Elmwood Vending Services 14 Orchard Street, Cranbury March 4 Account no. EV-3162 Mr. Frank Delgado Pinehurst Legal Services 6 Cypress Lane, Cranbury Dear Mr. Delgado, This spring Elmwood Vending Services marks its twentieth year in business, and we are preparing a short set of written client profiles. I am writing to ask whether your firm would agree to be the subject of one. Yours was chosen because your account has been open for eleven years, longer than nearly every other account on our books, which means you can describe how the service has changed over that time. We will write the text ourselves, drawing partly on comments your staff gave in last year's customer survey. From you we need only a few sentences on how the machines are used during the working day. Nothing will be released until you have returned the draft with your written approval. The finished profile will be posted on the client pages of our website, and the spring edition of our customer newsletter will also carry it in full. Printed copies are delivered to the offices we serve. Firms that take part are compensated for their help.* Any customer may request a free equipment check at any time. Please mark one option below and return this letter by March 25. ( ) Option A - We agree to take part. Person to be quoted: ( ) Option B - We would rather not take part this year. Sincerely, Karen Mulvaney Client Accounts Coordinator Client Relations Team *Compensation takes the form of a $75 credit, applied to your April statement after the profile is released. It cannot be exchanged for cash or transferred to another account.

For Immediate Release Issued by the Media Relations Office, Tinsley Workspace Furniture Corbett Insurance Group Selects Tinsley Workspace Furniture for Four Regional Offices KIRKHOLM, March 4 — Tinsley Workspace Furniture has been chosen by the Corbett Insurance Group to furnish four of its regional offices, the largest single order the company has accepted. The order will be filled in two stages. The first covers 1,200 desks and matching storage units, for delivery in June. The second, scheduled for October, covers seating and meeting-room tables. A panel-cutting machine was installed at the Kirkholm plant in February. The company has also added an assembly crew of twelve, bringing the plant to two full shifts. First-stage assembly is due to finish on June 12, a week before loading begins. The quantity for the second stage has not yet been confirmed and will be settled with the client in July. About Tinsley Workspace Furniture The company makes desks, storage units, seating, and meeting-room tables for business customers, and it operates two production sites. Media inquiries: Bethany Molnar, Media Relations Office press@tinsleyfurniture.com Visits to production areas can be arranged, but requests must reach this office at least three business days in advance.

Store Floor Team — Tuesday Diego Mercado, 9:40 A.M.: Mr. Haverkamp from Ardley Supply just called. He can bring his demonstration in today at eleven or at two. He wants to show us the new dog and cat food line and the small tanks before we place the reorder, and he needs an answer by four this afternoon. Lidia Petrov, 9:44 A.M.: Not eleven. That is when the grooming drop-offs arrive and the counter stays busy until noon. Vera Nagy, 9:47 A.M.: Two o'clock then. But we cannot all sit in at once. Two of us have to be out front serving customers whenever the doors are open, and that rule does not bend for an hour. Diego Mercado, 9:50 A.M.: That is the problem. He listed three parts: - the new food range and its shelf sizes - a demonstration of the redesigned tank filter - how the display stand is put together That is forty minutes at least. Lidia Petrov, 9:53 A.M.: Then ask him to run it twice, twenty minutes each. One of us goes in, comes back out, and the next one goes in. Diego Mercado, 9:55 A.M.: That works, though the shelf count goes to the back of the line. Vera Nagy, 9:58 A.M.: It can wait until we open tomorrow. Diego, bring the filter we stock now up from the back before he arrives so we can compare the two. Lidia, you take the counter during the first sitting. Diego Mercado, 10:01 A.M.: It is on the top shelf in the stockroom. I will have it on the counter by half past one. Lidia Petrov, 10:04 A.M.: I will answer his message well before four and put the two o'clock in writing.

Fernhill Town Center Traders' Association Home | News | Shop Directory | For Businesses (current page) | Inquiries How is the Fernhill Town Voucher accepted and redeemed? A voucher presented at your counter must be taken at its printed value against any goods in stock, and no part of it may be returned as cash. --[1]--. What does accepting the voucher bring in? Vouchers cannot be spent outside the enrolled premises, so the money loaded onto them stays in the district. Every enrolled address appears on the list that goes out with each voucher sold. Bulk orders are placed by local employers for their staff, and many holders have never shopped at the address they choose. --[2]--. How do collected vouchers become money again? Keep the vouchers you take in and send them to the association office as one batch each month. A batch is settled only when the printed values in it come to $40 or more, and a smaller batch should be held and sent in with the following month's batch. --[3]--. Batches must reach the office by the tenth day of the month, as the office makes its payments in one run shortly afterward, and a late batch waits for the next run. Vouchers sent in are not returned. What is supplied for the counter and window? Three items are sent to a store when it joins: a window sticker, a small counter card, and a printed note that explains the voucher to shoppers who ask about it. The sticker is to be shown in the window, where it can be read from the street. --[4]--. Page last revised on 6 February. Anything not covered here should be put to the association office.

From: Miriam Duclos Sent: Thursday, February 5, 9:15 A.M. To: Terrence Whitlock Copy: Roland Skoglund Subject: Evening order cards, early departure boxes Attachment: sample order card Terrence, Starting Monday, February 9, I would like the front desk to take over the evening handling of our early departure breakfast boxes. 1. Keep a supply of cards at the desk and offer one to every arriving guest who reports a departure before the dining room opens at 6:30 A.M. Completed cards go in the tray beside the key cabinet. 2. Empty the tray at 9:00 P.M. and telephone the item totals to the night kitchen, which closes half an hour later. Guests staying four nights or longer receive the box at no charge, and shorter stays are billed to the room at nine dollars. No card may list more than three items. A guest who asks for a second box must meet that cost at the desk. Roland Skoglund, our night kitchen supervisor, packs and labels each box overnight. Cards handed in after 9:00 P.M. cannot be filled. Please return them to the guest with an apology. Thank you for taking this on. Miriam Duclos Dining Room Manager Food Service Section Extension 214 Blank cards are stored in the second drawer of the desk console. ---------------------- Fairhaven Hotel Early Departure Breakfast Box Order Card Complete this card and hand it in at the front desk before 9:00 P.M. on the evening before you leave. Guest name: Nadia Brennan Room number: 412 Departure time: 5:45 A.M. Nights staying: 5 Pickup point: [X] front desk / [ ] side entrance Date submitted: February 17 Select up to three items in total. [X] Ham sandwich / [ ] Plain yogurt [X] Fruit cup / [ ] Granola bar [X] Orange juice / [ ] Boiled egg How you heard about this service: The front desk supervisor mentioned it when I checked in. Remarks: I have an early flight and this will save a long wait. I return in March with two colleagues, and I would like to arrange the same boxes for all three of us. For desk use only Time card received: 8:40 P.M. Received by, night auditor: K. M. Tally reference: FB-118 Totals passed to night kitchen: yes

Company Equipment Schedule Reference: ES-6 Issued by: Equipment Services Office, Sherborne Financial Services Effective date: April 1 Supersedes: Schedule ES-4, issued in 2021 This schedule sets out the computing equipment allotted to each staff band and how often it is replaced. It applies to all staff at all company sites. Band Role description Equipment allotted Replacement interval A Staff working at one fixed desk Desktop computer and monitor ** Every 5 years B Staff working at two or more company sites Laptop computer * Every 4 years C Staff visiting customer premises on most working days Laptop computer and tablet * Every 3 years D Staff sharing a workstation with a colleague Shared desktop computer ** Every 6 years * Portable equipment: the unit being replaced must be handed in at the equipment counter before the new unit is released. ** Desk-based equipment: the unit being replaced is collected from the workspace by this office and should not be brought to the counter. Revision 4. Questions about band placement should be sent to the Equipment Services Office, extension 214. ---------------------- To: Hugo Esposito From: Gillian Kaplan Copy: Asset Register Section Date: May 12 Subject: Equipment replacement now due (Schedule ES-6) Dear Mr. Esposito, Our records show that the computer issued to you has now reached the replacement point set out in the company equipment schedule. You are recorded as a member of staff who visits customer premises on most working days, and the unit you are using was issued three years and two months ago. Please take the following steps in the order given. First, copy all work files to your network folder, as nothing left on the device can be recovered once it is processed. Second, collect your new equipment at the counter on the second floor during your appointment. The office will hold it there for five working days from the appointment date. Anything not collected within that period is returned to general stock, and a further appointment must then be requested. One further point applies. The condition marked in the schedule against the class of equipment allotted to your band must be satisfied before your new equipment can be released to you. Please confirm in writing, no later than May 23, whether a morning or an afternoon appointment during the week of June 2 suits you. Sincerely, Gillian Kaplan Equipment Services Coordinator Equipment Services Office Extension 214 Band placements and replacement intervals are set out in Schedule ES-6.

District Business Parcel Network Turns to Corner Shops By Bruce Sandoval Hartwell Parcel Network will begin placing self-service parcel collection units inside neighborhood shops this spring. Shops hoping to host a unit must have at least 1.2 meters of clear wall space away from the doorway, an outlet within three meters of it, and staffed hours on six days a week or more. Applicants without room for a unit may still be accepted for over-the-counter parcel handling. "We have run collection units in office lobbies for six years, and nearly all of those customers arrive by car," said Anita Ferreira, the network's district rollout manager. "Shops are new ground for us." Enrollment is running in two phases. Shops accepted in the first phase appear in the network's online collection-point finder as soon as their unit is installed. Second-phase shops are added together once that phase closes in June. Application forms are available from the network's district office. ---------------------- To: Renata Novak, Beckworth Corner Store From: Paula Considine Date: March 6 Subject: Outcome of your host site application Site reference: PN-1082 Dear Store Manager, Thank you for applying. Two other shops on Quarry Street applied earlier, but yours is the only one open seven days a week, and that decided the matter. Your store is enrolled in the second phase. The class of unit you receive depends on the site check: Class 1, compact: 1.2 meters clear wall, standard outlet Class 2, standard: 1.8 meters clear wall, standard outlet Class 3, large: 2.4 meters clear wall, dedicated circuit Nothing is fixed until the visit. Please reply with two possible dates before March 14. Our staff will also train your assistants in releasing parcels. Regards, Paula Considine Host Site Coordinator, Hartwell Parcel Network P.S. Window signage arrives after installation, not before. ---------------------- Renata Novak (8:52 A.M.): I measured the wall by the side door this morning — 2.6 meters clear, with an outlet on the same wall. Paula Considine (8:57 A.M.): Noted for PN-1082. That is enough wall for even the largest class on my list, so the outlet decides it. Is it on its own circuit? Renata Novak (9:02 A.M.): No idea. Adrian wired the shop last year, so I have added him here. Adrian Bassett (9:15 A.M.): That outlet shares a circuit with the drinks coolers, so nothing needing its own line can go there. I could pull a separate line, but not before April. Paula Considine (9:20 A.M.): Not the largest, then — we install the next class down. Adrian, can you fit the wall bracket the week of March 24? Adrian Bassett (9:26 A.M.): Tuesday morning works.

To: Valerie Aguilar, Kestrel Technical Services From: Tomasz Kaminski, Grantley Court Serviced Apartments Subject: Reserved apartment, May 18 onward Date: March 4 Booking reference: BK-4085 Attachment: apartment availability and rates Dear Ms. Aguilar, The two-bedroom apartment reserved for your three staff members can be provided only through May 17. No two-bedroom apartment at this address is free from May 18 to June 28, when the booking ends. Please tell us which arrangement below you want entered on the booking. Transfer: your staff move to another apartment at this address on May 18. The category follows the number of occupants, and the weekly rate is the one shown for that period on the attached schedule. Relocation: your staff keep a two-bedroom apartment at our Ravensworth Road property, farther from the city center. I have approved in writing the waiver of the $75 charge normally made for a move during a stay. Both arrangements will stand until March 11. Tomasz Kaminski Bookings Office, Grantley Court Serviced Apartments bookings@grantleycourt.com ---------------------- Bookings Office, Grantley Court Serviced Apartments Apartment availability and weekly rates Standard period: April 6 to May 17. Peak period: May 18 to June 28. Revision 2 Apartment category (maximum occupants) Standard period Standard period Peak period Peak period Category Weekly rate Apartments free Weekly rate Apartments free Studio (1) $410 3 $455 2 One-bedroom (2) $520 4 $585 3 Two-bedroom (3) $600 2 $665 0 Three-bedroom (5) $735 1 $810 1 Conditions 1. A party is placed in the smallest category its number of occupants allows. 2. A move during a stay begins on a Monday. The site supervisor releases keys after checking the apartment. 3. The $75 charge for a move during a stay is waived only in writing by the bookings office manager. ---------------------- Subject: Re: Reserved apartment, May 18 onward Reference: BK-4085 Sent: March 6, 9:12 A.M. Dear Mr. Kaminski, Thank you for your notice about the final weeks. 1. We accept the transfer at your address, starting Monday, May 18. 2. The number of occupants has changed. The booking was placed for three people, but one colleague's start date has moved to September, so two will occupy the apartment from May 18 onward. Both occupants are at a client site until the evening on Mondays. May the keys be held at your desk until 7 P.M.? Valerie Aguilar Office Administration, Kestrel Technical Services Extension 214

Yarrow Street Rehearsal Rooms Room chart, issued by the Room Hire Desk In effect from March 1 Cedar Room Maple Room Juniper Room Sycamore Room Maximum players 4 8 10 6 Amplified instruments Permitted Not permitted Permitted Permitted Evening hire after 6 p.m. Available Available Not available (group classes) Available Equipment in room Four stools Upright piano, eight chairs Upright piano, drum riser, ten chairs Upright piano, six chairs Hire block Two hours Two hours Three hours Two hours Note: A room not claimed 15 minutes after its booked start time may be given to another group waiting at the counter. Equipment hire rates are listed on a separate sheet. ---------------------- From: Delia Pomeroy To: Gareth Lindqvist, Room Hire Desk Copy: Tobias Gallagher Sent: March 12, 4:20 p.m. Subject: Friday rehearsal Dear Mr. Lindqvist, Thank you for the room chart. Please confirm our rehearsal for Friday, March 22. There will be five of us, and the guitars and bass will go through amplifiers. Please give us whichever room takes a group of that size in the evening. We hope to play from 7:00 p.m. This is our first booking since a fifth player joined in February, and the room we used all winter is now too small. A singing class meets in the Maple Room that evening, so we will keep our door shut. We will arrive at 6:30 p.m. to check in at the front counter and sign for the borrowed equipment. We are bringing our own guitars, amplifiers, and microphones, so the only item we need is a set of drums. Our pianist will use the room piano. Later in the season we hope to book a Saturday afternoon in the Juniper Room. Regards, Delia Pomeroy Group organizer P.S. I have forwarded your rate sheet to Tobias. ---------------------- Equipment hire rates Rates apply to all rooms at Yarrow Street Rehearsal Rooms. Hired by the session Item Unit Rate Note Percussion set (bass drum, snare, two toms, cymbals) Per session $18 Sticks not supplied Upright piano Per session $12 No charge in rooms where a piano is installed Guitar amplifier Per session $9 One per player Microphone and stand Per session $5 Cable included Other charges Item Unit Rate Note Percussion set Per day, three sessions or more $45 Same room only Hearing protection Per person $2 Kept at the counter Charges are added to the booking record and paid at the front counter.