TOEIC Listening & Reading

E-mail

To: All Staff | From: Priya Raman, Office Manager | Date: 14 March | Subject: Our new address

As many of you already know, Delmar Consulting will ___131___ to 88 Harbour Street at the end of April. The new building gives us almost twice the floor space we have today, and it is a five-minute walk from the Central metro station.

Packing materials will be delivered to each floor on 24 April. Please label every box ___132___ with your name and department. ___133___ Anything left unlabelled will go into general storage until it can be identified.

Our telephone numbers will not change. ___134___, the main fax line will be discontinued on 30 April. If you have questions, please contact me at extension 214.

Notice to all tenants - underground car park

Resurfacing work will take place in the underground car park from 6 to 10 August. During this period the lower level will be ___135___ to all vehicles.

Tenants who normally park on the lower level may use the visitor spaces on the ground floor at no extra ___136___. ___137___ Spaces are limited, so we encourage carpooling wherever possible.

We apologise for the inconvenience and thank you for your ___138___ while the work is carried out.

Letter

Dear Ms. Oyelaran,

Your subscription to Northfield Business Review ___139___ on 31 May. We hope you have found the magazine useful over the past year.

If you renew before 15 May, you will pay only 54 dollars for twelve issues - the same rate you paid last year. ___140___ this offer, simply return the enclosed card or renew online at nbreview.com/renew.

___141___ Subscribers who renew for two years also receive our annual Industry Outlook report at no cost.

Thank you for your ___142___ readership.

Sincerely, Daniel Whitfield, Circulation Manager

Memo

To: All employees | From: Facilities Committee | Subject: Recycling programme

Beginning 1 September, Bellamy Manufacturing will introduce a company-wide recycling programme. Blue bins for paper and green bins for plastic ___143___ on every floor.

Please note that food waste must not be placed in either bin. ___144___, containers should be rinsed before they are recycled.

The committee will publish monthly figures showing how much waste the company has ___145___. We hope these numbers will encourage friendly competition between departments.

___146___ Please send them to facilities@bellamy.com.

Riverside Fitness Centre - notice to members

ATTENTION ALL MEMBERS: the swimming pool will be closed for its annual maintenance from Monday 3 June to Sunday 9 June.

All other facilities, including the gym and the studio classes, will operate as usual throughout that week.

Members who hold a pool-only membership may extend it by one week at no charge. To arrange this, please speak to a member of staff at the front desk before 30 June; extensions cannot be requested online.

We apologise for the inconvenience and thank you for your understanding.

Text-message chain

Farah Idris (9:12 A.M.): Morning, Tom. The projector in Room 4 will not switch on. Do we have a spare anywhere?

Tom Reilly (9:14 A.M.): There is one in the storage cupboard on the second floor. Reception keeps the key.

Farah Idris (9:15 A.M.): My workshop starts in twenty minutes and I still have to set up the handouts.

Tom Reilly (9:16 A.M.): On my way.

Farah Idris (9:17 A.M.): Thank you. I owe you a coffee.

Harbour View Self-Storage

HARBOUR VIEW SELF-STORAGE - clean, dry units from 4 to 40 square metres, five minutes from the motorway.

Twenty-four-hour access with your own security code. Every unit is alarmed and the site is monitored by camera.

FIRST MONTH FREE when you sign a six-month agreement before 31 July.

Free use of our removal van on the day you move in, subject to availability. Book the van at least one week ahead to avoid disappointment.

Call 555-0147 or visit harbourviewstorage.example.

E-mail

To: Marcus Bell | From: Lena Ostrowski, Facilities | Date: 8 October | Subject: Your desk request

Dear Mr. Bell,

Thank you for your request for an adjustable standing desk. Our supplier has confirmed that the model you selected is on back order until early November.

In the meantime we can fit a riser to your existing workstation, which raises the surface to standing height and achieves much the same result. If you would like one, simply reply to this message and I will arrange installation within two working days.

Please also note that from 1 November all furniture requests must be submitted through the new online portal. Requests sent by e-mail after that date will not be processed.

Regards, Lena Ostrowski

Local news

BRIDGEND - Kestrel Foods opened its fourth regional distribution centre on Tuesday, adding 120 jobs to the local economy.

The 8,000-square-metre facility on Foundry Road will supply supermarkets across the western counties. "Our delivery times to this region will fall from two days to one," said operations director Ingrid Sallenbach at the opening ceremony.

The company chose Bridgend partly for its position on the motorway corridor and partly for the number of experienced warehouse workers living nearby, many of whom were employed at the paper mill that closed in 2023.

Kestrel Foods expects the centre to reach full capacity by the middle of next year.

Online chat discussion

Dana Whitmore (2:02 P.M.): Has anyone heard back from Corvina Design about the brochure proofs?

Sam Okonkwo (2:04 P.M.): They sent the first set this morning. The photographs are still low resolution.

Priya Sen (2:05 P.M.): That is because the image licences have not been paid for. Finance is holding the invoice until someone approves the amount.

Dana Whitmore (2:06 P.M.): How long would that take?

Priya Sen (2:07 P.M.): I can push it through this afternoon.

Dana Whitmore (2:08 P.M.): Consider it approved.

Dana Whitmore (2:08 P.M.): Sam, can you tell Corvina we will have the final images by Thursday?

Sam Okonkwo (2:09 P.M.): Will do.

Letter

Ferngrove Community Trust, 14 Ashby Lane | 22 February

Dear Ms. Nwosu,

On behalf of the trustees, thank you for agreeing to speak at our annual fundraising dinner on 18 April. Your work restoring the canal footpaths is exactly the kind of project our supporters like to hear about.

The dinner begins at 7:00 P.M. at the Ashby Lane hall. We would like your talk to last about twenty minutes, followed by ten minutes of questions. If you plan to use slides, please send the file to me by 11 April so that it can be loaded onto our own laptop; personal devices can no longer be connected to the projector.

We will of course reimburse your travel costs. Simply keep your receipts and hand them to me on the evening.

One further request: several guests have asked whether pictures of the restoration work exist. If you have any we could display in the entrance hall, please let me know.

Yours sincerely, Hugh Barrable, Events Coordinator

Customer reviews - Tidewell TX-9 coffee grinder

www.tidewell-appliances.example/reviews

Four stars. Marta Vukovic, 3 March - I have used the TX-9 every morning for six months. The grind is even and the machine is far quieter than my old one. My only complaint is the small hopper; I have to refill it every three days.

Two stars. Owen Pryce, 19 March - The grinder itself works well, but mine arrived with a cracked lid. Customer service sent a replacement within a week, which I appreciated, although I had to pay the return postage myself.

Five stars. Aiko Tanabe, 2 April - Excellent value. I read the review above and wrote to the company before ordering to ask about the postage policy. They told me it has changed and that returns are now free. Worth checking before you buy.

Memo

To: All laboratory staff | From: Dr. Esme Rowntree, Laboratory Director | Date: 5 May | Re: Logging of samples

As of 1 June, every sample entering the laboratory must be entered in the new tracking system within one hour of arrival. Paper logbooks will no longer be accepted.

The change follows last month's audit, which found that eleven samples could not be traced to a specific technician. Nothing was lost, but the auditors noted that our record keeping would not satisfy an external inspection.

Training sessions will run on 20, 21 and 22 May at 8:30 A.M. Each lasts forty minutes and you need attend only one. Sign up on the noticeboard outside my office.

Technicians who work night shifts should contact me directly and I will arrange a separate session.

Press release

FOR IMMEDIATE RELEASE - Halcyon Rail announces new weekend timetable

LEEDS, 12 September - From 1 November, Halcyon Rail will run an hourly Saturday and Sunday service between Leeds and Scarborough, replacing the present service, which runs every two hours.

The change follows a six-month trial on the Leeds to York line, where weekend passenger numbers rose by 31 percent after a similar increase in frequency.

Tickets for the new service go on sale on 10 October. Passengers who hold season tickets need take no action; existing tickets remain valid.

The full timetable will be published on the company website on 1 October. Press enquiries: Nadia Farr, 555-0192.

Job advertisement and e-mail

[TEXT 1 - JOB ADVERTISEMENT]

MERIDIAN ARCHIVES - Digitisation Assistant (12-month contract)

Meridian Archives seeks a Digitisation Assistant to help convert our photographic collection to digital form. The successful candidate will scan and catalogue approximately 200 items a week, check the resulting files for quality, and add descriptive information to our online catalogue.

Requirements: a degree in history, library science or a related subject; close attention to detail; confidence with image-editing software. Experience of handling fragile materials is an advantage, but training will be given.

Hours: Monday to Thursday, 9:00 A.M. to 5:00 P.M. Salary: 28,000 pounds pro rata. Send a CV and covering letter to recruitment@meridianarchives.example by 14 June. Interviews will be held in the week beginning 24 June.

[TEXT 2 - E-MAIL]

To: recruitment@meridianarchives.example | From: Joachim Vester | Date: 11 June | Subject: Digitisation Assistant

Dear Recruitment Team,

Please find attached my CV in application for the post advertised on your website.

I completed a degree in library science at Hallowfield University last year and then spent eight months as a volunteer at the Hallowfield Maritime Museum, where I catalogued and photographed a collection of nineteenth-century charts. Much of that material was extremely delicate, so the handling procedures involved are familiar to me.

I am confident with Adobe Photoshop and have worked with two different cataloguing systems.

I should mention that I am unavailable on 25 and 26 June, as I will be at a conference in Dublin. I would gladly attend on any other day that week.

Yours faithfully, Joachim Vester

Course schedule and e-mail

[TEXT 1 - SCHEDULE]

NORTHGATE TRAINING - spring programme, Room 2B

Presentation Skills | 4 March | 9:00 A.M. - 12:00 noon | Trainer: R. Achebe

Spreadsheet Essentials | 11 March | 9:00 A.M. - 12:00 noon | Trainer: L. Marchetti

Negotiation Basics | 18 March | 1:00 P.M. - 4:00 P.M. | Trainer: R. Achebe

Project Planning | 25 March | 1:00 P.M. - 4:00 P.M. | Trainer: D. Fontaine

All courses are free to Northgate employees. Places are limited to fourteen. Book through the staff portal at least five working days in advance.

[TEXT 2 - E-MAIL]

To: Devi Chandran | From: Robert Achebe | Date: 21 March | Subject: Your booking for next week

Dear Ms. Chandran,

Thank you for booking a place on next week's course. Unfortunately the trainer originally scheduled for that session has been called away, and I will be leading it instead. The content will not change.

I also wanted to raise one point: your booking was made on 20 March, which is fewer than five working days before the session. I have accepted it because a place was still free, but please book earlier in future.

Finally, the room has changed. We will now meet in Room 4A, as Room 2B is being repainted that week.

Best regards, Robert Achebe

Conference Web page and two e-mails

[TEXT 1 - WEB PAGE]

ATLANTIC LOGISTICS FORUM - 8 to 10 October, Porto Congress Centre

Registration rates: full three-day pass 420 euros (early rate 340 euros until 31 July); single-day pass 180 euros; student pass for three days 95 euros, proof of enrolment required.

The registration fee includes lunch, refreshments and the printed programme. The gala dinner on 9 October costs 55 euros extra per person and must be booked in advance.

Cancellations received before 15 September are refunded in full, less a 25-euro administration fee. After that date no refund is given, but a place may be transferred to a colleague at no cost.

[TEXT 2 - E-MAIL]

To: registration@alforum.example | From: Camille Deschamps | Date: 2 August | Subject: Registration for two

Hello,

I would like to register myself and my colleague Theo Rossi for all three days. I understand that we have missed the early rate. Please also add two places at the gala dinner.

One question: Theo may have to return to Lyon on the morning of 10 October. If that happens, may we change his booking to a single-day pass and receive the difference?

Kind regards, Camille Deschamps, Solvent Freight

[TEXT 3 - E-MAIL]

To: Camille Deschamps | From: Ana Beltrao, Registration | Date: 3 August | Subject: RE: Registration for two

Dear Ms. Deschamps,

Thank you. Both places are confirmed, together with the two dinner tickets, and an invoice for the total is attached.

Regarding your question, we cannot move a pass to a cheaper category once payment has been made. However, if Mr. Rossi cannot attend the final day, he may transfer his whole pass to another member of your organisation at no charge, even after 15 September.

We look forward to welcoming you to Porto.

Best wishes, Ana Beltrao

Safety notice and two e-mails

[TEXT 1 - SAFETY NOTICE]

IMPORTANT SAFETY NOTICE - Corbin kettle, model CK-220

Corbin Home has identified a fault in a small number of CK-220 kettles manufactured between January and March. In the affected units the base plate may work loose, which can allow water to reach the electrical connection.

Please check the batch number printed on the underside of the base. If it begins with 26A, 26B or 26C, stop using the kettle immediately.

Owners of affected kettles may choose either a full refund or a replacement of the same model from a later batch. To arrange this, complete the form at corbinhome.example/ck220 or telephone 555-0166. Kettles carrying any other batch number are not affected.

[TEXT 2 - E-MAIL]

To: support@corbinhome.example | From: Yusuf Kaya | Date: 14 April | Subject: CK-220, batch 26B

Hello,

I bought a CK-220 in February at your Meadow Street branch. The batch number is 26B, so I have stopped using it.

I would prefer a replacement rather than a refund, but I no longer have the receipt. Is that a problem? Also, I bought a spare filter separately at the same time. Should I return that as well?

Regards, Yusuf Kaya

[TEXT 3 - E-MAIL]

To: Yusuf Kaya | From: Nell Barrow, Customer Support | Date: 15 April | Subject: RE: CK-220, batch 26B

Dear Mr. Kaya,

Thank you for writing, and I am sorry for the trouble. A receipt is not required: the batch number alone identifies an affected unit, so your replacement has been approved. It will leave our warehouse within five working days, and a prepaid label is enclosed so that you can send the old kettle back.

Please keep the filter, as it fits the replacement model too.

One further point: because you bought the kettle in a shop rather than through our website, we can also send you a 15-euro voucher for your inconvenience. It will arrive by e-mail.

Kind regards, Nell Barrow

Newspaper article and two e-mails

[TEXT 1 - ARTICLE]

WESTON - The Weston Riverside Market returns for its ninth season on Saturday 4 May, running every Saturday until 28 September from 8:00 A.M. to 1:00 P.M.

The committee has increased the number of stalls from 40 to 55 this year, and for the first time part of the site will be set aside for prepared food. "Visitors kept telling us they wanted somewhere to have breakfast," said committee chair Rowan Alcott.

Stallholders pay 30 pounds a week for a standard pitch, or 45 pounds for a pitch with an electrical connection. Applications close on 12 April, and priority is given to producers based within 30 miles of Weston.

[TEXT 2 - E-MAIL]

To: stalls@westonmarket.example | From: Bettina Halloran, Halloran Bakery | Date: 8 April | Subject: Stall application

Dear Market Committee,

I should like to apply for a pitch for the coming season. Halloran Bakery is based in Ardsley, 18 miles from Weston, and we sell sourdough bread and pastries.

We would like a place in the prepared food area, as we plan to serve coffee alongside our baked goods, so we would need an electrical connection.

We can attend every Saturday except 6 July, when we are already committed to another event.

Best wishes, Bettina Halloran

[TEXT 3 - E-MAIL]

To: Bettina Halloran | From: Rowan Alcott | Date: 15 April | Subject: RE: Stall application

Dear Ms. Halloran,

Your application has been accepted and you have been allocated pitch 12, which has an electrical connection.

Two points. First, every trader in the prepared food area must hold a food hygiene certificate; please send us a copy before 26 April. Second, stallholders who miss a Saturday are still charged for that week unless they give the committee four weeks' notice. As you have already told us about 6 July, no charge will be made.

Payment for the season is due by 30 April.

Regards, Rowan Alcott